Inserve vs. Requestor Comparison


Inserve	Requestor Requestor Technologies
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Inserve	Requestor
		Related Products Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 4.2 out of 5 stars 1,729 Ratings Visit Website for Odoo ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call. 4.9 out of 5 stars 25 Ratings Visit Website for ServoDesk Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 4.6 out of 5 stars 2,199 Ratings Visit Website for Freshservice EcholoN EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 4.8 out of 5 stars 50 Ratings Visit Website for EcholoN Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. 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It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. 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As an integrated transport management system and warehouse management system, with CartonCloud, you’ll have access to the features your business requires to finally get ahead. 4.8 out of 5 stars 129 Ratings ClickUp Every day your team loses hours bouncing between disconnected apps. The problem isn't your people. It's that your software was never built to work together. Bundling tools doesn't fix it. You need convergence. ClickUp is one platform where projects, docs, chat, goals, and AI share the same foundation so nothing gets lost. AI Agents handle busywork around the clock. Context is always intact. Your whole operation finally runs like it should. Tasks, 15+ views, automations, real-time docs, built-in chat, time tracking, whiteboards, goals with automatic rollups, and 1,000+ integrations. All connected. All in one place. Enterprise-ready: SOC 2 Type II, SSO/SAML, advanced permissions. Trusted by teams from startups to the Fortune 500. Stop patching a broken system. 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Inserve: About Inserve takes the boring work off the hands of IT service providers. Finally all information in 1 place, which is easy to search. Easily register and invoice time. So better cash flow and profit. You want to be able to do your job quickly, but without mistakes. Our ticket system helps you to keep an overview and to perform actions quickly. You probably have better things to do than cut and paste texts or search endlessly through a list in search of that one email. Finally you have one place where you can put all license information, update information and manuals, as well as easily find it. You can also see through the ticket history whether there has been something wrong with that one PC, so that you can start looking for replacement. Registered hours are of vital importance to your company. But nobody likes to keep track of their hours. Inserve makes it easy for you by easily registering hours and products.	Requestor: About Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.
Inserve: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Requestor: Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Inserve: Audience IT companies interested in a service desk software to manage and track information	Requestor: Audience Companies looking for an adaptable Help desk solution for customer support and internal team requests
Inserve: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Requestor: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
Inserve: API Offers API Supported	Requestor: API Offers API Not Supported
Inserve: Screenshots and Videos View more images or videos	Requestor: Screenshots and Videos View more images or videos
Inserve: Pricing €39 per user per month billed annually Free Version Not Supported Free Trial Supported	Requestor: Pricing $40 per user per month Free Version Supported Free Trial Supported
Inserve: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Requestor: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Inserve: Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported	Requestor: Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Inserve: Company Information Inserve Founded: 2019 Netherlands inserve.nl/	Requestor: Company Information Requestor Technologies Founded: 2013 Czech Republic www.requestor.com
Inserve: Alternatives Vorex Kaseya	Requestor: Alternatives Zendesk 4.3 out of 5 stars
Inserve: Kiperfy	Requestor: Infraon Helpdesk Infraon
Inserve: Focus Desk Focus Telecom	Requestor: OneDesk 5.0 out of 5 stars
Inserve: Requestor Requestor Technologies	Requestor: BioShare BSI Systems
Inserve: 365Ticketing Soft Pepper View All	Requestor: Freshservice Freshworks 4.6 out of 5 stars View All
Inserve: Categories Help Desk Supported	Requestor: Categories Help Desk Supported Service Request Management Supported
Inserve: Help Desk Features Alerts / Escalation Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported	Requestor: Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
Inserve: Integrations 3CX Supported Autotask PSA Supported Exact Online Supported Freshdesk Supported Freshservice Supported Gripp Supported OTRS Supported TOPdesk Supported Teamleader Supported Voyced Supported osTicket Supported Show More Integrations View All 11 Integrations	Requestor: Integrations 3CX Not Supported Autotask PSA Not Supported Exact Online Not Supported Freshdesk Not Supported Freshservice Not Supported Gripp Not Supported OTRS Not Supported TOPdesk Not Supported Teamleader Not Supported Voyced Not Supported osTicket Not Supported Show More Integrations
Inserve: Claim Inserve and update features and information Claim Inserve and update features and information	Requestor: Claim Requestor and update features and information Claim Requestor and update features and information