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About

InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.

About

Create a close relationship with your customers through the different channels and devices that They use to communicate with your company, and let them live the same incredible experience through all of them. Manage all calls, chats, emails and messages from your company's service channels in a single interface. Successfully integrate telephony, CRM, ERP and other information systems of your company to provide complete attention. Provide automated experiences to your clients through multiple channels using our chat-bots and voice-bots. Manage all the communication channels of your company and turn each interaction into a success story.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies wanting a tool to create enterprise-grade AI chatbots

Audience

Companies looking for a omnichannel communication solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It tries to have an easy chatbot creation and many features like whatsapp integration, calendar embed and lead capture. Key word is TRIES because it fails miserably

Cons

  • Horrible customer support and rude founder. If you want to wait over 2 weeks for a useless answer then this is for you. The product actually works correctly maybe 2 out of 10 days.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

InsertChat
United States
insertchat.com

Company Information

Sagicc
Founded: 2013
Colombia
www.sagicc.co/en/

Alternatives

Alternatives

InteliWISE

InteliWISE

Matrix42
Ochatbot

Ochatbot

Ometrics
Dialogflow

Dialogflow

Google

Categories

AI Chatbots Supported
AI Receptionists Supported
Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Voice Bot Supported

Integrations

Amazon S3 Supported
CSS Supported
Discord Supported
Drift Supported
Framer Supported
Google Calendar Supported
Gorgias Supported
HubSpot CRM Supported
Intercom Supported
JavaScript Supported
Kustomer Supported
LiveAgent Supported
LiveChat Supported
Notion Supported
Olark Supported
Perplexity Supported
Sugar Sell Not Supported
Tidio Supported
Webflow Supported
WhatsApp Supported

Integrations

Amazon S3 Not Supported
CSS Not Supported
Discord Not Supported
Drift Not Supported
Framer Not Supported
Google Calendar Not Supported
Gorgias Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
JavaScript Not Supported
Kustomer Not Supported
LiveAgent Not Supported
LiveChat Not Supported
Notion Not Supported
Olark Not Supported
Perplexity Not Supported
Sugar Sell Supported
Tidio Not Supported
Webflow Not Supported
WhatsApp Not Supported
Claim InsertChat and update features and information
Claim InsertChat and update features and information
Claim Sagicc and update features and information
Claim Sagicc and update features and information