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About

Inletbase is a hosted form backend and AI chatbot platform for website owners and teams. It accepts submissions from existing website forms through hosted endpoints or supported platform connectors, then organizes entries in a shared inbox, sends notifications, applies spam controls, and can trigger visual workflows, webhooks, CRM synchronization, or AI-written email replies. Users can also build chatbots trained on their own website pages, uploaded documents, text, and question-and-answer pairs, then embed the chat widget on a site. The platform provides lead capture, conversation review, human handoff, API access, and team administration from a shared dashboard. It is intended for businesses and developers that want to handle website inquiries without building a separate form-processing backend, and for teams that want to answer visitor questions from their own materials.

About

InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Website owners, developers, and teams that collect leads, automate form responses, or answer visitor questions using their own business content.

Audience

Companies wanting a tool to create enterprise-grade AI chatbots

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39/month
Starter is free and includes 1 form, 1 chatbot, 100 monthly submissions, and 20 AI credits. Pro is $39/month for 3 team members and 2,000 monthly submissions. Business is $89/month. Annual billing saves about 20%. Enterprise pricing is custom.
Free Version Supported
Free Trial Not Supported

Pricing

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It tries to have an easy chatbot creation and many features like whatsapp integration, calendar embed and lead capture. Key word is TRIES because it fails miserably

Cons

  • Horrible customer support and rude founder. If you want to wait over 2 weeks for a useless answer then this is for you. The product actually works correctly maybe 2 out of 10 days.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Inletbase
Founded: 2026
India
inletbase.com

Company Information

InsertChat
United States
insertchat.com

Alternatives

ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)

Alternatives

thatChat

thatChat

La Luce
AiChatSale

AiChatSale

PandaWM

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported
AI Receptionists Supported
Chatbot Supported
Conversational AI Supported

Integrations

Framer Supported
HubSpot CRM Supported
Webflow Supported
WordPress Supported
Amazon S3 Not Supported
Axis LMS Not Supported
Calendly Not Supported
Crisp Not Supported
Google Calendar Not Supported
Gorgias Not Supported
LiveAgent Not Supported
Notion Not Supported
Olark Not Supported
Shopify Not Supported
Tidio Not Supported
Trengo Not Supported
WhatsApp Not Supported
Wix Not Supported
Zapier Not Supported
tawk.to Not Supported

Integrations

Framer Supported
HubSpot CRM Supported
Webflow Supported
WordPress Supported
Amazon S3 Supported
Axis LMS Supported
Calendly Supported
Crisp Supported
Google Calendar Supported
Gorgias Supported
LiveAgent Supported
Notion Supported
Olark Supported
Shopify Supported
Tidio Supported
Trengo Supported
WhatsApp Supported
Wix Supported
Zapier Supported
tawk.to Supported
Claim Inletbase and update features and information
Claim Inletbase and update features and information
Claim InsertChat and update features and information
Claim InsertChat and update features and information