Infunnel

Infunnel

Inconcert
+
+

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About

Infunnel is an all-in-one marketing automation and CRM platform designed to connect marketing and sales processes within a single system, enabling organizations to manage and optimize the entire customer lifecycle from lead generation to post-sale interactions. It allows users to design and execute omnichannel campaigns across channels such as email, SMS, WhatsApp, calls, and digital advertising platforms, integrating seamlessly with tools like Google Ads, social media, and contact center systems to centralize operations and reduce acquisition costs. It provides advanced lead management capabilities, including automated workflows, lead scoring, and intelligent distribution, ensuring that high-quality prospects are prioritized and handled efficiently across all channels. With built-in AI analytics, users can generate real-time dashboards, track key performance indicators, and gain full visibility into the customer journey, enabling data-driven decisions.

About

We offer a single solution for sales, marketing, and customer service teams, with a focus on the entire customer experience. Our mission is to provide equal opportunities for growth for all types of businesses and help them achieve greater output. Leverage growth marketing and scale your business with Growth Hacking. Convert your prospects into potential customers with Email & SMS Marketing. Never miss a potential lead by capturing them with customizable Pop-ups & Forms. Drive leads to a successful close with our Kanban-style boards in the Sales Pipeline. Coordinate and manage all your customer interactions in the Contact Management. Identify qualified leads and increase sales effectiveness with Lead Scoring. Stay in sync with your customers and staff through Team Inbox. Connect with your customers in continuous omnichannel with Messenger. Educate both your customers and staff with Knowledge Base.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Marketing and sales teams who need to automate campaigns, manage leads, and optimize the entire customer journey within a single AI-driven CRM platform

Audience

Companies of all sizes seeking a tool to manage sales, marketing, and customer service

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Inconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/infunnel

Company Information

erxes
Founded: 2017
United States
erxes.io

Alternatives

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
Knight

Knight

Knight SaaS SCRM
CentraHub CRM

CentraHub CRM

CentraHub

Categories

CRM Supported

Categories

Contact Management Supported
CRM Supported
Customer Service Supported
Sales Intelligence Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Contact Management Features

Activity Management Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Sales Intelligence Features

CRM Integration Not Supported
Data Cleaning Not Supported
Data Enrichment Not Supported
Data Import/Export Supported
Data Mining Not Supported
Data Verification Not Supported
Email Integration Not Supported
Lead Scoring Not Supported
List Building Not Supported
Performance Management Not Supported
Pipeline Management Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Not Supported
Reporting/Analytics Supported
Sales Forecasting Not Supported

Integrations

Facebook Supported
WhatsApp Supported
Bing Supported
Easyflow Not Supported
Facebook Messenger Not Supported
Gmail Not Supported
Google Ads Supported
Inagent Supported
Inconcert Supported
Instagram Supported
Inteam Supported
Integrately Not Supported
KonnectzIT Not Supported
Meta AI Supported
Sunshine Conversations Not Supported
Telegram Not Supported
Twilio Not Supported
Viber Not Supported
WeChat Not Supported
X (Twitter) Not Supported

Integrations

Facebook Supported
WhatsApp Supported
Bing Not Supported
Easyflow Supported
Facebook Messenger Supported
Gmail Supported
Google Ads Not Supported
Inagent Not Supported
Inconcert Not Supported
Instagram Not Supported
Inteam Not Supported
Integrately Supported
KonnectzIT Supported
Meta AI Not Supported
Sunshine Conversations Supported
Telegram Supported
Twilio Supported
Viber Supported
WeChat Supported
X (Twitter) Supported
Claim Infunnel and update features and information
Claim Infunnel and update features and information
Claim erxes and update features and information
Claim erxes and update features and information