SimplesatPronto Holdings
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Related Products
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About
Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys.
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About
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
360° decision intelligence platform for companies
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Audience
- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationIndustrytics
Italy
www.industrytics.com
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Company InformationPronto Holdings
Founded: 2016
United States
www.simplesat.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Not Supported
Email Marketing
Not Supported
Mobile Survey
Not Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
360 Degree Feedback Features
Dashboard
Supported
Feedback / Surveys
Not Supported
Progress Tracking
Not Supported
Question Library
Supported
Rater Selection
Supported
Self Service Portal
Not Supported
Supports External Reviewers
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Digital Experience Platforms (DXP) Features
Alerts / Notifications
Not Supported
Auto-Tagging
Not Supported
Blogs
Not Supported
Calendar
Not Supported
Content Modeling
Not Supported
Digital Asset Management
Not Supported
File Sharing
Not Supported
Form Builder
Not Supported
Forums / Message Boards
Not Supported
Headless CMS
Not Supported
Knowledge Base
Not Supported
Performance Monitoring
Not Supported
Personalization / Segmentation
Not Supported
Reporting / Analytics
Supported
Surveys / Polls
Not Supported
Templates
Not Supported
User Management / Permissions
Not Supported
Version Control
Not Supported
Wiki
Not Supported
Workflow Management
Not Supported
Employee Engagement Features
Benchmarking
Not Supported
Cultural Alignment
Not Supported
Employee Awards
Not Supported
Employee Guides
Not Supported
Employee Recognition
Not Supported
Feedback Management
Not Supported
Goal Management
Not Supported
Health & Wellness Programs
Not Supported
Performance Management
Not Supported
Pulse Surveys
Supported
HR Analytics Features
Compensation Plan Modeling
Not Supported
Dashboard
Supported
HR Metrics Library
Not Supported
Leave & Absence Reporting
Not Supported
Predictive Modeling
Not Supported
Recruiting Management
Not Supported
Succession Planning
Not Supported
Talent Management
Not Supported
Trend Analysis
Not Supported
Turnover Tracking
Not Supported
Learning Experience Platforms Features
Built-in Course Authoring
Not Supported
Content Sharing
Not Supported
Employee Portal
Not Supported
Gamification
Not Supported
Microlearning
Not Supported
Mobile Learning
Not Supported
Multi-User Collaboration
Not Supported
Recommendations
Not Supported
Reporting/Analytics
Supported
Self-Service Content Curation
Not Supported
Social Learning
Not Supported
Third Party Course Library
Not Supported
Marketing Analytics Features
A/B Testing
Not Supported
Campaign Management
Not Supported
Channel Attribution
Not Supported
Customer Journey Mapping
Not Supported
Dashboard
Supported
Performance Metrics
Not Supported
Predictive Analytics
Not Supported
ROI Tracking
Not Supported
Social Media Metrics
Not Supported
Website Analytics
Not Supported
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Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Integrations
Salesforce
Supported
Autotask PSA
Not Supported
Datto Workplace
Not Supported
Easyflow
Not Supported
Facebook
Supported
Freshservice
Not Supported
Gmail
Not Supported
Google
Supported
Gorgias
Not Supported
HappySat
Not Supported
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Integrations
Salesforce
Supported
Autotask PSA
Supported
Datto Workplace
Supported
Easyflow
Supported
Facebook
Not Supported
Freshservice
Supported
Gmail
Supported
Google
Not Supported
Gorgias
Supported
HappySat
Supported
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