Index

Index

Pinger
+
+

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About

​Index by Pinger is a business communication platform designed to help small businesses manage customer interactions more effectively. It provides features such as a dedicated business phone number, auto-reply messages for missed calls, contact management with customer notes and tags, and appointment scheduling via Google, Outlook, or iOS calendars. Index integrates with payment platforms like PayPal, Venmo, and Square, allowing businesses to collect payments directly within text conversations. It also facilitates the collection of customer reviews by linking directly to Google business review pages. With tools like texting shortcuts, templates, and team sharing, Index aims to streamline communication and enhance customer service for small businesses.

About

A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small business owners in search of a tool to streamline customer communication and improve service efficiency

Audience

Businesses and brands seeking a customer communication solution to improve their reviews and reputation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$24.99 per month
Free Version
Free Trial

Pricing

$28 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pinger
Founded: 2005
United States
getindex.com

Company Information

Myopolis
United States
www.myopolis.com

Alternatives

Alternatives

CCM Gateway

CCM Gateway

Crawford Technologies

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Apple Calendar
Facebook
Facebook Messenger
Google
Google Business Profile
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
PayPal
Square POS
Venmo
Zapier

Integrations

Apple Calendar
Facebook
Facebook Messenger
Google
Google Business Profile
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
PayPal
Square POS
Venmo
Zapier
Claim Index and update features and information
Claim Index and update features and information
Claim Myopolis and update features and information
Claim Myopolis and update features and information