Audience
Small business owners in search of a tool to streamline customer communication and improve service efficiency
About Index
Index by Pinger is a business communication platform designed to help small businesses manage customer interactions more effectively. It provides features such as a dedicated business phone number, auto-reply messages for missed calls, contact management with customer notes and tags, and appointment scheduling via Google, Outlook, or iOS calendars. Index integrates with payment platforms like PayPal, Venmo, and Square, allowing businesses to collect payments directly within text conversations. It also facilitates the collection of customer reviews by linking directly to Google business review pages. With tools like texting shortcuts, templates, and team sharing, Index aims to streamline communication and enhance customer service for small businesses.