InawoCRMInawo
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SOMTABSOM
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Related Products
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About
Our software makes it easy for you to access information about your customers' needs.
To grow your business in today's increasingly dynamic markets, you need an edge. With our always-on technology, you can more easily manage all of your business activity, seize more growth opportunities, and compete at the highest level 24/7.
Improve your customer experience.
Build more satisfied customers.
Get started with the account setup made for you.
Follow your results in real time.
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About
The experience your clients have every time they come into contact with your organization, especially during "moments of truth", nourishes the feeling they have for you. Active listening at all stages of the customer journey paves the way to a deep understanding of your customers' needs and an unparalleled ability to react. Without a doubt, measuring the customer experience is the first pillar in implementing successful business strategies. It is common knowledge that a loyal customer is first and foremost a satisfied customer. We help organizations at all stages of project implementation, from design to the interpretation of results. Complete design of customer survey methodology or customer voice program. Ongoing data collection from the target audience. Designing reports and dashboards to support action at all levels of the organization. Implementation of a feedback loop strategy/post-survey follow-up with clients (strategy design, manager training, etc.)
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Businesses searching for a solution to improve their services and increase sales
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$60/month
Free Version
Free Trial
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Pricing
$2000 per year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInawo
Founded: 2019
Benin
www.en.inawo.pro
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Company InformationSOM
Founded: 1986
Canada
www.som.ca/en/products/customer-experience-management
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
No info available.
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Integrations
No info available.
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