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About

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers.

About

Unwink AI is an advanced customer intelligence platform designed to process and analyze both structured and unstructured feedback data. It uses AI-powered tools to extract valuable insights, automate complex workflows, and provide real-time reports that help businesses enhance customer experiences, boost product development, and improve operational efficiency. With features like sentiment analysis, multilingual support, and personalized AI assistants, Unwink AI enables teams to quickly detect trends, manage feedback loops, and make data-driven decisions that elevate customer satisfaction and optimize business strategies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to learn and improve experiences of employees and customers

Audience

Businesses of all sizes looking to optimize customer feedback management, improve decision-making, and enhance product or service offerings through AI-powered analytics and automation tools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InMoment
Founded: 2002
United States
inmoment.com

Company Information

Unwink AI
unwink.ai/

Alternatives

Alternatives

Emotics

Emotics

Adoreboard
SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Integrations

Salesforce
Zendesk
Allego
Alterna CX
Booking.com
Glassdoor
Google Business Profile
Intercom
Lexer
Marketo
Meltano
Microsoft Dynamics 365
QEval
ServiceNow
Startdeliver
Tripadvisor
Trustpilot
Twilio
Workday HCM
X (Twitter)

Integrations

Salesforce
Zendesk
Allego
Alterna CX
Booking.com
Glassdoor
Google Business Profile
Intercom
Lexer
Marketo
Meltano
Microsoft Dynamics 365
QEval
ServiceNow
Startdeliver
Tripadvisor
Trustpilot
Twilio
Workday HCM
X (Twitter)
Claim InMoment and update features and information
Claim InMoment and update features and information
Claim Unwink AI and update features and information
Claim Unwink AI and update features and information