Microcall

Microcall

Micro-Tel
+
+

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About

Need to monitor your PBX call traffic? Manage your wireless bills or upgrade an outdated reporting application? Tired of your current CDR reporting provider's high upgrade and support costs? With over 20 years of experience and 100's of installations completed, our InCharge CDR and Wireless Reporting application is your answer. A long list of features and our expert North American service team, means we have you covered. Give us a call to discuss upgrades and new system purchases.

About

Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that need an advanced Call Accounting platform

Audience

Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

eTEL Technologies
Founded: 2001
Canada
www.eteltech.com

Company Information

Micro-Tel
Founded: 1979
www.microcall.com

Alternatives

Alternatives

Teltrac

Teltrac

Interpacific Data Management
VXTracker

VXTracker

Connections
Shadow CMS

Shadow CMS

Resource Software International
Calltrak

Calltrak

Theodore Software Consultants
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

No info available.

Integrations

No info available.
Claim InCharge Unified Call Management and update features and information
Claim InCharge Unified Call Management and update features and information
Claim Microcall and update features and information
Claim Microcall and update features and information