ImpowrProven Works
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Leaptree OptimizeLeaptree
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Related Products
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About
Impowr is a Salesforce-native data import solution that simplifies and secures the process of importing data into Salesforce CRM. Designed to empower both internal teams and external users, Impowr offers a self-service interface that allows users to upload data files with ease, utilizing predefined import schemas to ensure consistency and accuracy. It supports common file types and integrates seamlessly with Salesforce Experience Cloud, enabling organizations to embed the import component directly into their digital experiences. Administrators maintain control through robust role-based access controls, ensuring that users can only access and import data they are authorized to handle. Impowr respects Salesforce’s CRUD (Create, Read, Update, Delete) and FLS (Field-Level Security) permissions, providing a secure and compliant environment for data management.
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About
100% Salesforce native app that improves quality assessment productivity by 50%.
Leaptree Optimize has been designed from the ground up to meet the need for consistent, affordable, and world-class QA of sales, support, and service teams using Salesforce. Built on the Salesforce platform, it allows supervisors to automate the creation of metrics and scorecards for any given activity: from call handling to updating records and scheduling follow-ups. Optimize enables the measurement of interactions across voice, email, webchat and social media.
With Leaptree Optimize, you can implement a QA program that is:
Consistent - Leaptree Optimize scorecards run within Salesforce, allowing every activity to be scored against a consistent set of criteria. Reps and agents know exactly what they will be scored on, so they can focus on doing the right things to get the right results.
Targeted - Supervisors can select exactly the activities they want to focus on (e.g. all complaint- handling
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Administrators and teams interested in a solution to streamline data imports and enhance operational efficiency within their CRM environment
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Audience
Customer experience leaders searching for a tool to enhance quality assurance processes and agent performance
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30,000 one-time payment
Free Version
Supported
Free Trial
Supported
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Pricing
$40 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationProven Works
United Kingdom
impowr.io
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Company InformationLeaptree
Founded: 2009
Ireland
optimize.leaptree.com
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Categories |
Categories |
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Integrations
Salesforce
Supported
Microsoft Excel
Supported
Salesforce Experience Cloud
Supported
Zoom
Not Supported
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Integrations
Salesforce
Supported
Microsoft Excel
Not Supported
Salesforce Experience Cloud
Not Supported
Zoom
Supported
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