Impact Advocate

Impact Advocate

impact.com
+
+

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About

Impact Advocate is a powerful loyalty, referral and rewards platform changing the way companies do customer marketing. Some of the world’s most innovative and fastest growing brands use Impact Advocate to reward their customers, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, Impact Advocate lets you reward your customers for any behavior you choose, whether in-app our out-of-app, then empower them to help grow your customer base through referrals. Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you.

About

Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market to large enterprise brands across B2B and B2C industries.

Audience

Loyalty and reputation toolkit for property managers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.49 per property per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

impact.com
Founded: 2015
United States
impact.com/advocate

Company Information

Umanest
Founded: 2020
New Zealand
www.umanest.com

Alternatives

Alternatives

CXONCLOUD

CXONCLOUD

UNLOC Ltd.

Categories

Advocacy Supported
Affiliate Supported
Customer Loyalty Supported
Loyalty Management Supported
Referral Supported

Categories

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Advocacy Features

Advocate Management Supported
Campaign Management Supported
Customer Advocacy Supported
Event Triggered Actions Supported
Forms Management Supported
Legislation Tracking Not Supported
Petition Management Not Supported
Political Advocacy Not Supported
Rewards Program Supported
Social Engagement Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Supported
Commission Management Supported
Contest Management Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Supported
Social Sharing Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Not Supported
Payment Tracking Supported
ROI Tracking Supported
Social Media Monitoring Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Not Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Not Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Not Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Not Supported
Dashboard Supported
Key Performance Indicators Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Not Supported
Strategic Planning Not Supported

Customer Advocacy Features

Advocate Management Not Supported
Campaign Management Not Supported
Communication Management Supported
Community Management Not Supported
Gamification Not Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Performance Management Features

360 Degree Feedback Not Supported
Compensation Management Not Supported
Custom Rating Scales Not Supported
Customizable Templates Supported
Individual Development Plans Not Supported
On-going Performance Tracking Supported
Peer Appraisals Not Supported
Review Cycle Tracking Not Supported
Self Service Portal Not Supported
Self-Appraisals Not Supported
Skills Assessments Not Supported
Weighted Performance Measures Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Not Supported
Review Monitoring Not Supported
Review Notification Not Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Zapier Supported
Adobe Marketo Engage Supported
AppFolio Property Manager Not Supported
AppsFlyer Supported
Branch Supported
Console Cloud Not Supported
Crowdin Supported
Facebook Not Supported
Google Analytics Supported
LinkedIn Not Supported
MRI Palace Not Supported
PropertyMe Not Supported
Recurly Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Segment Supported
Stripe Supported
Trustpilot Not Supported
X (Twitter) Not Supported
impact.com Supported

Integrations

Zapier Supported
Adobe Marketo Engage Not Supported
AppFolio Property Manager Supported
AppsFlyer Not Supported
Branch Not Supported
Console Cloud Supported
Crowdin Not Supported
Facebook Supported
Google Analytics Not Supported
LinkedIn Supported
MRI Palace Supported
PropertyMe Supported
Recurly Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Segment Not Supported
Stripe Not Supported
Trustpilot Supported
X (Twitter) Supported
impact.com Not Supported
Claim Impact Advocate and update features and information
Claim Impact Advocate and update features and information
Claim Umanest and update features and information
Claim Umanest and update features and information