Impact Advocate

Impact Advocate

impact.com
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+

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About

Impact Advocate is a powerful loyalty, referral and rewards platform changing the way companies do customer marketing. Some of the world’s most innovative and fastest growing brands use Impact Advocate to reward their customers, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, Impact Advocate lets you reward your customers for any behavior you choose, whether in-app our out-of-app, then empower them to help grow your customer base through referrals. Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you.

About

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mid-market to large enterprise brands across B2B and B2C industries.

Audience

Small to large businesses.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
Kangaroo offers 3 different packages.
Price varies from $99 - $299 per month depending on package features. Monthly & annual subscriptions are available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Easy set-up - User-Friendly - Many reward features (points, tiers, specific item rewards, contests, etc... - Easy to segment and target groups based on purchase behavior, spend intervals etc... - Easy to send personalized rewards & marketing campaigns - Excellent customer service

Cons

  • I have no complaints. I have been using the platform for 5 months and everything works as promised.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

impact.com
Founded: 2015
United States
impact.com/advocate

Company Information

Kangaroo Rewards
Founded: 2012
Canada
get.kangaroorewards.com/customerloyalty/

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
CXONCLOUD

CXONCLOUD

UNLOC Ltd.

Categories

Advocacy Supported
Affiliate Supported
Customer Loyalty Supported
Loyalty Management Supported
Referral Supported

Categories

Contest Supported
Customer Advocacy Supported
Customer Loyalty Supported
Employee Advocacy Supported
Gamification Supported
Gift Card Supported
Loyalty Management Supported
Referral Supported
SMS Marketing Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Advocacy Features

Advocate Management Supported
Campaign Management Supported
Customer Advocacy Supported
Event Triggered Actions Supported
Forms Management Supported
Legislation Tracking Not Supported
Petition Management Not Supported
Political Advocacy Not Supported
Rewards Program Supported
Social Engagement Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Supported
Commission Management Supported
Contest Management Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Supported
Social Sharing Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Not Supported
Payment Tracking Supported
ROI Tracking Supported
Social Media Monitoring Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Contest Features

Awards Management Not Supported
Blind Judging Supported
Entrant Management Not Supported
Entry Fee Processing Not Supported
Entry Management Not Supported
Forms Management Not Supported
Fraud Detection Not Supported
Judging Management Not Supported
Scoring Not Supported
Skills Contests (Photo, Essay, Design, etc) Not Supported
Social Media Management Not Supported
Social Promotions Supported
Sweepstakes Supported
Timeline Management Not Supported
Voting Management Not Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Supported
Communication Management Supported
Community Management Not Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Employee Advocacy Features

Content Controls / Compliance Not Supported
Content Library Creation Not Supported
Mobile Access Not Supported
Post Scheduling Not Supported
Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported

Gamification Features

Badge Management Not Supported
Collaboration Tools Not Supported
Contest Management Supported
Feedback Management Supported
For Call Centers Not Supported
For Developers Not Supported
For Education Not Supported
For Onboarding Not Supported
For Sales Supported
Goal Setting / Tracking Not Supported
Leaderboards / Activity Tracking Supported
Performance Metrics Supported
Rewards Management Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Adobe Marketo Engage Supported
AppsFlyer Supported
BigCommerce Not Supported
Branch Supported
Constant Contact Not Supported
Crowdin Supported
Google Analytics Supported
HubSpot Marketing Hub Supported
Klaviyo Not Supported
Lightspeed Retail Not Supported
Magento Not Supported
Mailchimp Not Supported
Recurly Supported
Salesforce Supported
Segment Supported
Shopify Not Supported
Stripe Supported
Weevi Not Supported
WooCommerce Not Supported
Zapier Supported

Integrations

Adobe Marketo Engage Not Supported
AppsFlyer Not Supported
BigCommerce Supported
Branch Not Supported
Constant Contact Supported
Crowdin Not Supported
Google Analytics Not Supported
HubSpot Marketing Hub Not Supported
Klaviyo Supported
Lightspeed Retail Supported
Magento Supported
Mailchimp Supported
Recurly Not Supported
Salesforce Not Supported
Segment Not Supported
Shopify Supported
Stripe Not Supported
Weevi Supported
WooCommerce Supported
Zapier Not Supported
Claim Impact Advocate and update features and information
Claim Impact Advocate and update features and information
Claim Kangaroo Rewards and update features and information
Claim Kangaroo Rewards and update features and information