Immerss Live CommerceImmerss
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Related Products
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About
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.
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About
Olark Live Chat is a web-based live chat application that helps businesses interact with customers through their website. The solution delivers the easiest way to engage customers who are browsing the website through customer relationship management (CRM), eCommerce, and Help Desk platforms that provide you with powerful customer insights. Key features include team management, automated messages, searchable transcripts, real-time reporting, and more. Olark Live Chat also offers chat monitoring, targeted chat, and analytics within a suite.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Online retailers and brands requiring a solution to create interactive, live-video shopping experiences to boost conversion rates, lift order value and reduce returns
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Audience
Olark Live Chat is perfectly suitable for small and mid-sized businesses in different verticals such as eCommerce, retail, SaaS, education, and more.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$66 per month
Free Version
Free Trial
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Pricing
$17.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationImmerss
Founded: 2015
United States
www.immerss.live/
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Company InformationOlark
Founded: 2009
United States
www.olark.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Magento
Shopify
Zendesk
BigCommerce
Cyfe
Freshpaint
GreenRope
HappyFox
HubSpot CRM
HubSpot Marketing Hub
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Integrations
Magento
Shopify
Zendesk
BigCommerce
Cyfe
Freshpaint
GreenRope
HappyFox
HubSpot CRM
HubSpot Marketing Hub
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