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About

Ikeono enables retailers of all sizes to grow their business by communicating more efficiently and effectively through text messages. The all‑in‑one platform offers business text messaging, automated review requests, secure Text‑to‑Pay, and web‑chat‑to‑text conversion to turn browsing visitors into customers. Retailers can also automate Net Promoter Score (NPS) feedback via SMS to repair relationships or amplify promoter voices, and manage customer conversations through a unified inbox. Integration with Lightspeed POS enables texting in‑app, sending sales receipts, quotes, work‑order updates, special‑order alerts, and automated NPS/review campaigns. Launched in 2018 as a bike‑shop service app, Ikeono has expanded across industries (bike, golf, jewelry, pet, boutique) with features like text payments, review automation, scheduled messages, etc.

About

ReviewGun is a mobile-first review-request tool for plumbers, roofers, HVAC crews, and other home-service contractors. It helps technicians request Google reviews after completing a job by preparing a text message with the business's review link and opening it in the technician's own messaging app to send from their number. Messages can be personalized with customer details, and saved templates support different service situations, including requests after routine or emergency jobs. ReviewGun records each request with the customer's name, the technician who sent it, and the time, so teams can check their outreach history before sending another request. Businesses can also share their Google review link through a QR code on invoices or at a counter. The phone-based workflow is designed for use at customer job sites, making review requests part of job closeout without requiring customers to install an app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi‑location shop owners seeking a solution to streamline payments, reviews, customer service, and automated reminders directly from their POS

Audience

Plumbers, roofers, HVAC crews, and other home-service contractors.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

$29/month
Starter costs $29/month, and Pro costs $59/month. Both plans include a 3-day free trial. A payment card is required to start, but there is no charge if you cancel before the trial ends. Neither plan has per-text fees or a monthly request cap.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ikeono
United States
www.ikeono.com

Company Information

ReviewGun
Founded: 2026
United States
www.reviewgunapp.com

Alternatives

Alternatives

ReviewNudger

ReviewNudger

ReviewNudger LLC
FeedbackFive

FeedbackFive

eComEngine
Surveyed

Surveyed

Spicyfy Ventures

Categories

NPS Supported
Review Management Supported

Categories

Review Management Supported

Integrations

Affirm Supported
Afterpay Supported
Apple Pay Supported
Facebook Supported
Google Supported
Google Business Profile Not Supported
Google Pay Supported
Hubtiger Supported
Klarna Supported
Mastercard Payment Gateway Services Supported
Stripe Supported
Visa Click to Pay Supported

Integrations

Affirm Not Supported
Afterpay Not Supported
Apple Pay Not Supported
Facebook Not Supported
Google Not Supported
Google Business Profile Supported
Google Pay Not Supported
Hubtiger Not Supported
Klarna Not Supported
Mastercard Payment Gateway Services Not Supported
Stripe Not Supported
Visa Click to Pay Not Supported
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