Identifix

Identifix

Solera, Inc
3.0 out of 5 stars
RobotRoo

RobotRoo

SKILTONZERO PTY LTD
Identifix RobotRoo

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Identifix:

About

Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.
RobotRoo:

About

RobotRoo is cloud-based workshop management software for automotive repair businesses. It combines customer and vehicle records, job cards, bookings, parts and inventory, quotes, invoices, team messages, time tracking and reports. Workshops can review vehicle details and service history, manage jobs from booking to invoicing, record technician time, and send quotes and invoices. AI assistant Roo accepts text, voice messages, photos and PDFs to help enter customer, vehicle, job, booking, parts and invoice information; supported changes can be made in chat and undone. Staff use RobotRoo in a browser on phones, tablets or computers without installing it. A Xero connection sends invoices, payments, credit notes and refunds to Xero. It is designed for Australian automotive and specialist repair shops, including mobile mechanics and heavy vehicle, motorcycle, marine, caravan and agricultural services.
Identifix:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RobotRoo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Identifix:

Audience

Auto Repair, Auto Service
RobotRoo:

Audience

Automotive repair and service workshops and mobile mechanics in Australia
Identifix:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
RobotRoo:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Identifix:

API

Offers API Not Supported
RobotRoo:

API

Offers API Not Supported
Identifix:

Screenshots and Videos

RobotRoo:

Screenshots and Videos

No images available
Identifix:

Pricing

No information available.
Free Version Supported
Free Trial Supported
RobotRoo:

Pricing

A$99/month
Launch is A$99/month including GST for one person, with all features and monthly billing; there is no lock-in and plans can be cancelled any time. AI usage limits apply. Grow is A$149/month for up to 3 people, Scale is A$199/month for up to 6, and Max is A$349/month for up to 15.
Free Version Not Supported
Free Trial Not Supported
Identifix:

Reviews/Ratings

Overall 3.0 / 5
ease 3.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
RobotRoo:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Identifix:

Pros & Cons from Real Users

Pros

  • I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.
  • The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

Cons

  • The only thing I wish is that it would cost 50% less per month.
  • Almost never has the vehicle you are looking for. Have to wait days for the information that is requested. Very poor details. No invoicing. Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.
Identifix:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
RobotRoo:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Identifix:

Company Information

Solera, Inc
Founded: 2005
United States
www.identifix.com
RobotRoo:

Company Information

SKILTONZERO PTY LTD
Founded: 2026
Australia
robotroo.com.au
Identifix:

Alternatives

Daedalus Shop

Daedalus Shop

Daedalus Systems LLC
RobotRoo:

Alternatives

Workshop Hub

Workshop Hub

Driven Autocare Pty Ltd
Identifix:
Mitchell 1

Mitchell 1

3.0 out of 5 stars
RobotRoo:
Identifix:
RobotRoo:
Identifix:
Garage360

Garage360

5.0 out of 5 stars
RobotRoo:
MaxxTraxx

MaxxTraxx

Scott Systems
Identifix:
BayNerve

BayNerve

Gearbox Technologies LLC
RobotRoo:
Identifix:

Categories

Auto Dealer Supported
Auto Repair Supported
RobotRoo:

Categories

Identifix:

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported
Identifix:

Integrations

Brooke.ai Supported
Xero Not Supported
RobotRoo:

Integrations

Brooke.ai Not Supported
Xero Supported
Identifix:
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RobotRoo:
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