Identifix

Identifix

Solera, Inc
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About

Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.

About

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto Repair, Auto Service

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.
  • The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

Cons

  • The only thing I wish is that it would cost 50% less per month.
  • Almost never has the vehicle you are looking for. Have to wait days for the information that is requested. Very poor details. No invoicing. Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.

Pros & Cons from Real Users

Pros

  • Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.
  • Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

Cons

  • Security setup could be better, need for multiple open windows, need for ongoing training.
  • Hard to use and doesn't have accurate information. Found more information by using Google search.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Solera, Inc
Founded: 2005
United States
www.identifix.com

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

Alternatives

Daedalus Shop

Daedalus Shop

Daedalus Systems LLC

Alternatives

Shop Methods

Shop Methods

MCi Methods
BayNerve

BayNerve

Gearbox Technologies LLC

Categories

Auto Dealer Supported
Auto Repair Supported

Categories

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

AutoLeap Not Supported
Autoflow Not Supported
Broadly Not Supported
Brooke.ai Supported
KUKUI Not Supported
PartsTech Not Supported
ProSpect Not Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported

Integrations

AutoLeap Supported
Autoflow Supported
Broadly Supported
Brooke.ai Not Supported
KUKUI Supported
PartsTech Supported
ProSpect Supported
Repair Shop Solutions Supported
Service-Intel Supported
Claim Identifix and update features and information
Claim Identifix and update features and information
Claim Mitchell 1 and update features and information
Claim Mitchell 1 and update features and information