ProCTI

ProCTI

Provaria
+
+

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About

Ideagen Mail Manager Enterprise enhances your existing Microsoft SharePoint environment, adding email filing, document organization and governance without replacing the structure you already have. With send and save functionality, communications are captured directly into SharePoint document libraries with categorization and metadata, without leaving Outlook, and email tracking notifies you when emails are saved. Contextual classification and metadata prompts help content land in the right location, improving searchability. Templates, routing, real-time collaboration, review and approval work inside your existing Microsoft applications. Tracked interactions, version control and compliance reports support governance and audits. Offline synchronization lets users keep working without a connection, with version control preventing conflicts when changes sync. Part of the Ideagen platform.

About

Connect your Skype for business (formerly Lync) or TAPI-enabled PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV get the data on each incoming and outgoing call. Determine individually and flexibly which stored information should on each call in ProCTI. Access your contact information, service cases, e-mail addresses, current contracts with only one click! Create leads, contacts, tasks, notes, e-mails and activities in connection with the caller. Initiate or forward calls, see and start your open appointments, search for leads, contacts and companies – everything directly in ProCTI. Simple and intuitive user management allows different access rights to your data. The standard version of ProCTI connects the following versions of Microsoft Dynamics or Uniconta and Computer Telephony Integration (CTI). Make use of the endless possibilities such as displaying contact data, company name, notes/activities/service cases, e-mail address, credit blocks, running contracts, etc.)

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SharePoint administrators, IT and information management teams, and project and compliance teams that already use SharePoint and Outlook and need email filing, document organization and governance.

Audience

Companies that want to connect Skype for Business or their PBX with Microsoft Dynamics

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.00/month/user
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ideagen
Founded: 1993
United Kingdom
www.ideagen.com/solutions/compliance/sharepoint-document-management

Company Information

Provaria
Austria
www.proaddon.com/en/addons/procti/

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Categories

Email Management Supported
Integration Supported

Categories

Integration Supported

Integration Features

Dashboard Not Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Supported
Multiple Data Sources Supported
Web Services Not Supported

Integrations

Azure Marketplace Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported

Integrations

Azure Marketplace Not Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Claim Ideagen Mail Manager Enterprise and update features and information
Claim Ideagen Mail Manager Enterprise and update features and information
Claim ProCTI and update features and information
Claim ProCTI and update features and information