Ideagen Mail Manager EnterpriseIdeagen
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ProCTIProvaria
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Related Products
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About
Ideagen Mail Manager Enterprise enhances your existing Microsoft SharePoint environment, adding email filing, document organization and governance without replacing the structure you already have. With send and save functionality, communications are captured directly into SharePoint document libraries with categorization and metadata, without leaving Outlook, and email tracking notifies you when emails are saved. Contextual classification and metadata prompts help content land in the right location, improving searchability. Templates, routing, real-time collaboration, review and approval work inside your existing Microsoft applications. Tracked interactions, version control and compliance reports support governance and audits. Offline synchronization lets users keep working without a connection, with version control preventing conflicts when changes sync. Part of the Ideagen platform.
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About
Connect your Skype for business (formerly Lync) or TAPI-enabled PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV get the data on each incoming and outgoing call. Determine individually and flexibly which stored information should on each call in ProCTI. Access your contact information, service cases, e-mail addresses, current contracts with only one click! Create leads, contacts, tasks, notes, e-mails and activities in connection with the caller. Initiate or forward calls, see and start your open appointments, search for leads, contacts and companies – everything directly in ProCTI. Simple and intuitive user management allows different access rights to your data. The standard version of ProCTI connects the following versions of Microsoft Dynamics or Uniconta and Computer Telephony Integration (CTI). Make use of the endless possibilities such as displaying contact data, company name, notes/activities/service cases, e-mail address, credit blocks, running contracts, etc.)
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SharePoint administrators, IT and information management teams, and project and compliance teams that already use SharePoint and Outlook and need email filing, document organization and governance.
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Audience
Companies that want to connect Skype for Business or their PBX with Microsoft Dynamics
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$4.00/month/user
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationIdeagen
Founded: 1993
United Kingdom
www.ideagen.com/solutions/compliance/sharepoint-document-management
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Company InformationProvaria
Austria
www.proaddon.com/en/addons/procti/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integration Features
Dashboard
Not Supported
ETL - Extract / Transform / Load
Not Supported
Metadata Management
Supported
Multiple Data Sources
Supported
Web Services
Not Supported
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Integrations
Azure Marketplace
Supported
Microsoft 365
Supported
Microsoft Dynamics 365
Not Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Supported
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Integrations
Azure Marketplace
Not Supported
Microsoft 365
Not Supported
Microsoft Dynamics 365
Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Not Supported
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