IceLinkLiveSwitch
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Related Products
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About
Gain the highest level of control over your video applications so that you can build the exact user experience that you want. Fully customize the media pipeline to receive media from any point and open up powerful customization opportunities. Discover the benefit of IceLink's flexible APIs which allow you to customize the video experience in any way you want. Spend less time learning the entire WebRTC stack, and more time developing great apps. With our products you can get started faster. Gain access to the exact audio levels of all streams in real time with just one line of code. Breathe easy with enterprise-grade security including DTLS, perfect forward secrecy and end-to-end AES-128bit encryption.
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About
IntelePeer's Communications Automation Platform (CAP) is a cloud-based solution designed to help businesses automate customer interactions, thereby enhancing customer experiences, reducing costs, and boosting productivity. The platform is user-friendly, scalable, and integrates seamlessly with a wide range of enterprise applications. Powered by generative AI, IntelePeer's CAP enables hyper-automated, omnichannel communications, delivering voice, SMS, social messaging, and more. It supports on-premises, cloud, and hybrid infrastructures, allowing organizations to modernize operations and communications effortlessly. Additionally, the platform ensures enterprise-grade security and compliance, safeguarding both organizational and customer data.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations in need of an advanced Communications Platform as a Service solution
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Audience
IntelePeer targets businesses seeking scalable, AI-powered communication solutions to enhance customer interactions, streamline operations, and ensure secure, omnichannel connectivity
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLiveSwitch
Founded: 2008
Canada
www.frozenmountain.com/products-services/icelink/
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Company InformationIntelePeer
Founded: 2003
United States
intelepeer.com/platform/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud Communication Platform Features
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SIP Trunk Features
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
Unified Communications Features
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
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Integrations
Amazon
Cisco Webex
Facebook
IBM watsonx Assistant
Mailgun
Mailjet
Microsoft Teams
Numeracle
Salesforce
Slack
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Integrations
Amazon
Cisco Webex
Facebook
IBM watsonx Assistant
Mailgun
Mailjet
Microsoft Teams
Numeracle
Salesforce
Slack
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