Ibbü

Ibbü

iAdvize
Simplr

Simplr

Asurion
+
+

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About

ibbü is an on-demand community of experts, curated specifically for your brand by iAdvize. These experts are true enthusiasts. They are the organic champions of your products. With a strong instinct for customer relations, they bring an extra touch of personalization to your customer conversations. In the evening, on weekends, during traffic peaks... brands miss 70% of contact opportunities with their customers if they’re only available during the typical 9 to 5 Give visitors an authentic and relevant online shopping experience 24/7 with ibbu experts 24 hours a day, 7 days a week. Experts are paid according to different plans depending on your objectives: either per conversation or per transaction after a conversation. Whichever plan you choose, the experts are incentivized to offer the best quality of service. Ibbü is the answer to around the clock, on-demand customer service. With iAdvize, launching a mission and selecting the right experts is just a click away.

About

Budgeting the right level of customer support just got a lot harder. Make it Simplr. Only pay for the customer support you are using, not for what you guess you’ll need. Our 24/7 on-demand customer support scales up and down instantly and consistently replicates your top performing agents. With our variable cost outsourcing solution for customer service, you only pay for results--not downtime or inefficiency. 24/7 coverage with the ability to scale up and down instantly. Our specialists are not your typical contact center talent. With the help of our advanced technology, we replicate your best reps to deliver high-quality service to answer every customer question. We are incubated by Asurion, the largest tech protection and support provider in the world. Asurion provides Simplr with secure financial backing, world-class data security, and access to a range of enterprise customer service capabilities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a customer service solution

Audience

Brands interested in an outsourced customer service solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great graphics, easy to use, and one of the best apps I have used over the last year. Super job by Simplr.

Cons

  • Not much, it is a great app that is easy to understand and use.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

iAdvize
Founded: 2010
France
www.iadvize.com/en/ibbu/

Company Information

Asurion
Founded: 1994
United States
www.simplr.ai/

Alternatives

Alternatives

iAdvize

iAdvize

iAdvize
Rapidi Platform

Rapidi Platform

RapidiOnline

Categories

Categories

Integrations

Google Analytics
Salesforce
ShipBob
Zendesk

Integrations

Google Analytics
Salesforce
ShipBob
Zendesk
Claim Ibbü and update features and information
Claim Ibbü and update features and information
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Claim Simplr and update features and information