Audience

Companies looking for a customer service solution

About Ibbü

ibbü is an on-demand community of experts, curated specifically for your brand by iAdvize. These experts are true enthusiasts. They are the organic champions of your products. With a strong instinct for customer relations, they bring an extra touch of personalization to your customer conversations. In the evening, on weekends, during traffic peaks... brands miss 70% of contact opportunities with their customers if they’re only available during the typical 9 to 5 Give visitors an authentic and relevant online shopping experience 24/7 with ibbu experts 24 hours a day, 7 days a week. Experts are paid according to different plans depending on your objectives: either per conversation or per transaction after a conversation. Whichever plan you choose, the experts are incentivized to offer the best quality of service. Ibbü is the answer to around the clock, on-demand customer service. With iAdvize, launching a mission and selecting the right experts is just a click away.

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Integrations

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Ratings/Reviews

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Company Information

iAdvize
Founded: 2010
France
www.iadvize.com/en/ibbu/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Ibbü Frequently Asked Questions

Q: What kinds of users and organization types does Ibbü work with?
Q: What languages does Ibbü support in their product?
Q: What kind of support options does Ibbü offer?
Q: What other applications or services does Ibbü integrate with?
Q: What type of training does Ibbü provide?

Ibbü Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management