IXACT Contact

IXACT Contact

Elm Street Technology
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About

IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.

About

We help local professionals Connect With Their Community. For the business owners who would like to have their business interviewed and highlighted in front of the people who live and work in their community. For the relationship and referral based agents who love and care about their community. And who would like to meet and add value to more people and businesses in it. For the people who love to shop local and who want to get to know the people behind the cool local businesses in their community. Our platform and system teaches community-minded real estate agents how to become the local expert of their community. By sponsoring their neighbourhood on Parkbench.com our real estate agents are growing their database by 10X in their first year, consistently getting more clients and referrals in their community and having fun while doing it! Our mission is to help real estate agents stand out and become local experts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Realtors, Teams, Brokerages, and Associations

Audience

Real estate agents and professionals interested in a network platform solution for their business needs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.9 / 5
ease 3.9 / 5
features 3.6 / 5
design 3.9 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • The CRM is easy to set up easy to use, works with Zapier too with Facebook leads. Easy drip emails.
  • This program offers great tools for realtors to use to improve their CRM. Immediate customer contact.
  • The user interface is easy to learn and use and is not glitchy, and is well thought out. And their customer service is outstanding. They are very friendly and helpful!
  • Integrating a reliable easy to use CRM system with your social media contact management system just makes sense. This system takes the place of 4 other systems. Mass emailing system, social media content producer, CRM system, It blogs for you, it creates monthly newsletters for you, it writes letters for you, it even send cards for you. You can do it by electronic communication or the system will produce actual cards, letters, literature, etc..for you to mail. Also the website they make for you is better than any website I have ever had, and that comes to you for free. Easy to use, affordable and killer customer service too ,they want you to succeed. They will even help you set it all up ! This is a game changer !!
  • I like simple and the support when needed. I absolutely love this CRM. It is absolutely amazing. I schedule my mass email blasts and I don't have to put any thought into it. Just set up the mast emails and go.

Cons

  • I would like to see mass texting option & Facebook integration.
  • Most functions require an additional monthly cost to use.
  • Nothing yet, was just a little intimidated at first with learning all of the functionality of a new program, but once I got over that and really dug into the program I began to really appreciate it's full potential. Still getting used to the website.
  • I can't find anything bad about it so far. It does so much for you and its easy!
  • No changes. Keep enhancing! Always look for ways to improve.

Pros & Cons from Real Users

Pros

  • Doing my business feature interviews is a great no pressure way to meet new people and network with new businesses. It brings up discussing business in a non-pushy way as I learn about others, they learn about me. It fits really well with how I view growing my business, give to others, add value and you reap the rewards. It is easy, the Parkbench team is easy to contact for support, the website generates some follow up newsletters, and local events. When I first started I spent a lot of time editing and now that I am more experienced it doesn't take as much effort.
  • It's helped connect me with my community which will, in time, provide business opportunities. It's been very rewarding.
  • The Parkbench system is fantastic for people who are naturally outgoing, but may have a hard time selling THEMSELVES. The approach is all about meeting people where they work, finding out about people's passions, and putting the focus on them, and oh, by the way, I also sell real estate. Anyone interested in relationship-based selling should definitely consider it. I also love the ongoing support--I'm assigned a coach/mentor who meets with me monthly to give me that next step or fine tune or tweak to make what I'm already doing even more effective.
  • I like the interview questions that I can refer to when doing the interview and send to the interviewee prior so they know what to expect. The script to get the interview works well and it allows you to have businesses come to you so you can just have a conversation with them. It is great exposure for you and the business.
  • I like the concept of being a Local Leader in the community. Everyone talks about this but Parkbench gives you a platform to make this a reality. I love how simple it is and how the Parkbench team is always there for support.

Cons

  • I sometimes have a challenge thinking of who I should interview. Some people are skeptical and think I am trying to upsell them, haha nope it's just a few minutes to talk about your business and then they have a video they can use to market themselves.
  • You have to be very proactive and do the work weekly. It does involve some skills that are not necessarily "realtor friendly" but you can pay for help.
  • The pricing can seem stiff, especially since it's all up front, but I figured I'd probably waste the same amount trying 8 other marketing strategies (and executing them badly) before I found something that worked. The websites aren't very customizable, but I think that's by design. My job should be meeting people, not endlessly modifying my webpage.
  • It is a lot of work to schedule and do the interview along with everything else we do and then edit it to post to the site. They offer editing and posting for an extra fee. The pro of having a lot of training on the site is mitigated by finding the time to do the training, interviews, posting and follow ups that are needed to really make it successful.
  • Video editing was intimidating for me and I struggled at first but the Parkbench team was there to help and guide me every step of the way. I also hate being in front of the camera but I've learned to relax and enjoy it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Elm Street Technology
Founded: 2016
United States
www.ixactcontact.com

Company Information

Parkbench.com
Founded: 2013
Canada
parkbench.com

Alternatives

Top Producer CRM

Top Producer CRM

Top Producer Systems

Alternatives

RealOffice360

RealOffice360

RealOffice360 (Home Investment Advisors Ltd.)
AccelerAgent

AccelerAgent

PropertyMinder
RealtyJuggler

RealtyJuggler

RealOrganized

Categories

Categories

Real Estate Marketing Features

Advertising Management Not Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Supported
Lead Generation Supported
Listing Management / IDX Supported
Presentation Not Supported
Reporting / Analytics Supported
SEO Not Supported
SMS Marketing Supported
Social Media Marketing Supported
Virtual Tour Not Supported
Website Builder Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Not Supported
Payment Reminders Not Supported
Recurring Appointments Supported
Rescheduling Not Supported
SMS Messaging Not Supported
Two-Way Messaging Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Supported
Customizable CTAs Not Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Real Estate Agency Features

Calendar Management Supported
Client / Property Matching Supported
Client Database Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Not Supported
Email Marketing Supported
Flyer / Catalog Printing Supported
Lead Management Supported
Listing Management Supported
Property Database Supported
Website Management Supported

Real Estate CRM Features

Campaign Management Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Supported
Referral Tracking Supported
Segmentation Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Supported
Lead Capture Supported
Lead Nurturing Supported
Live Chat Not Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Not Supported
Task Management Supported

Integrations

BombBomb Supported
Facebook Supported
FullContact Supported
Gmail Supported
Google Workspace Supported
LinkedIn Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Microsoft Word Supported
Okta Supported
Twilio Supported
X (Twitter) Supported
Zapier Supported
Zillow Supported
iHomefinder Supported

Integrations

BombBomb Not Supported
Facebook Not Supported
FullContact Not Supported
Gmail Not Supported
Google Workspace Not Supported
LinkedIn Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Microsoft Word Not Supported
Okta Not Supported
Twilio Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zillow Not Supported
iHomefinder Not Supported
Claim IXACT Contact and update features and information
Claim IXACT Contact and update features and information
Claim Parkbench.com and update features and information
Claim Parkbench.com and update features and information