MicrocallMicro-Tel
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Related Products
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About
IT-Automated is a Windows-based administration dashboard for IT teams managing Citrix, VDI, Active Directory, Remote Desktop Services and Windows infrastructure. It brings essential operational tasks into one controlled workspace, helping administrators monitor RDS licence usage, troubleshoot Citrix VDA registration and session issues, manage Active Directory groups, document infrastructure, and control application publishing. The dashboard reduces repetitive manual administration and makes common support and maintenance tasks faster, more consistent and easier to audit.
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About
Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT administrators and managed service providers supporting Citrix, VDI, Active Directory, Windows infrastructure and Remote Desktop Services environments.
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Audience
Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$12.99
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIT-Automated
South Africa
it-automated.com
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Company InformationMicro-Tel
Founded: 1979
www.microcall.com
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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Integrations
No info available.
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Integrations
No info available.
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