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About

ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.

About

Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols. Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults. All activity is tracked, and role-based access control ensures least-privilege enforcement. The Remote Connection & IT Management package enhances RDM with Devolutions Gateway for secure, just-in-time tunnels; Hub or Server for credential storage; and session audit logs to meet compliance requirements. Everything integrates seamlessly through RDM’s interface. It’s a streamlined, policy-driven solution for IT teams that want full control over remote access without bouncing between tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT companies of all sizes in all industries looking for a secure and easy-to-use remote desktop software.

Audience

For MSPs, IT professionals & helpdesk technicians who need to share remote connections and privileged passwords with other team members.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$16.90 per month
ISL Online offers a 15-day free trial, no credit card required.
Starter: $16.90/month, 1 user, 10 managed devices;
Cloud: starting at $34.90/month, 40 users, 1000 managed devices;
Premium: $54.90/month, Unlimited users and devices;
Self Hosted (on-premise): starting at $44.90/month, unlimited users and devices.
Free Version
Free Trial

Pricing

$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user
Privileged access management $50 USD/month/user
Enterprise (100+ users): contact sales
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • This software is easy to use and has a user-friendly interface, making it suitable for both technical and non-technical users. This software excels in video conferences and client meetings.
  • I started using ISL Light during COVID when I could not come into work because I had to stay home to help my kids with school. It was a lifesaver for me because I am the inventory manager at my vet office and I was able to order inventory for the clinic, keep track of inventory, manage our online pharmacy and manage our schedule all from home. ISL made it very easy for me to remote in to our scheduling software and to make client notes. I still use it even though I am back in the office. It is very easy to use and give me more flexibility with my time.
  • ISL Online is easy to use for non-IT professionals, providing a GDPR-approved secure environment. The connection is quite stable. We have used this connection from 3 different continents and multiple devices.
  • We love the service and use it multiple times a week to access our clients' computers remotely. We use both the always on and the on demand service.
  • Easy to use, secure, has a smart phone client that uses simple gestures to control remote devices. I use this daily and can support anyone from wherever I am. It's light weight and very easy to use.
  • ISL Light makes connecting to my work computer from home easy. It has saved me from having to drive the 45 minutes to my office several times.
  • Easy access allows software to be used by those with little technology proficiency. Our firm now uses this software with 20% or more of all our clients, with multiple clients only working with our office because we have a remote option. ISL Online has allowed our firm to continue its growth trajectory.
  • - Small download file - Quick and easy setup - Easy use on customer end - Easy use on agent end - Solid reporting and administration
  • I've been using ISL Online for probably about 10 years. I managed a lot of computers through ISL Online and there were never any issues. It shows you the IP address of each computer and whether each computer is online/offline. They update a lot of features but the simple web interface, they've kept, which is great.
  • The ability to take control of both Windows and Mac machines from anywhere, including mobile devices is a real asset. File transfers are easy.

Pros & Cons from Real Users

Pros

  • Can highly recommend this for server and password management for bigger companies - Easy to use and install
  • Make a connection with remote desktops immediately and access all passwords. With many integrations you can make it more powerful also AI support will make it more effective. Centralized use makes it very easy.
  • RDM has been a goto for over 8 years now, however, with the release of PAM on Devolutions server, this has upped our game in providing a seamless RDM experience with PAM integration.
  • Swiss Army Knife of Tools for SysAdmin, a great tool, which includes all the management tools in a single application for System Administration, especially like the SSH and RDP for managing all remote servers from single pain of glass.
  • I like the way this software has the all in one solution i need for any remote desktop connections and scripting like PowerShell.

Cons

  • Not ideal for small companies - People with little to none it skills shouldn’t use this
  • There is no cons for me. Maybe startup can be more fast
  • Better Session (RDP) and Password viewing is needed to ease and use for each scenario. We need to be able to launch RDP sessions with out requiring approval, however, a password exposure in PAM needs this approval and eyes on it.
  • Pricing could be cheaper! But all VMware vExperts get it for free!
  • The software is quite big in terms of functionality so at some times it might be hard to find the correct functionality needed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ISL Online
Founded: 2001
Slovenia
www.islonline.com

Company Information

Devolutions
Founded: 2004
Canada
devolutions.net/remote-desktop-manager

Alternatives

Alternatives

SecureCRT

SecureCRT

VanDyke Software

Categories

Categories

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

1Password
Active Directory
Amazon Web Services (AWS)
Autotask PSA
Bitvise
Bitwarden
Cerby
Devolutions Gateway
Devolutions Password Manager
Double
HashiCorp Vault
Keeper Security
Lansweeper
Microsoft Hyper-V
OpenVPN
RoboForm
RustDesk
SupRemo Remote Desktop
TeamViewer
Windows Admin Center

Integrations

1Password
Active Directory
Amazon Web Services (AWS)
Autotask PSA
Bitvise
Bitwarden
Cerby
Devolutions Gateway
Devolutions Password Manager
Double
HashiCorp Vault
Keeper Security
Lansweeper
Microsoft Hyper-V
OpenVPN
RoboForm
RustDesk
SupRemo Remote Desktop
TeamViewer
Windows Admin Center
Claim Devolutions Remote Desktop Manager and update features and information
Claim Devolutions Remote Desktop Manager and update features and information