ISL Light Remote DesktopISL Online
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About
ISL Online is remote desktop and remote support software for IT teams, help desks, managed service providers (MSPs), and enterprises that need secure attended remote support and unattended remote access across distributed environments. It enables technicians to securely access, view, control, troubleshoot, and manage Windows, macOS, Linux, iOS, and Android devices from any location, with or without an end user present.
IT teams use ISL Online for remote troubleshooting, help desk support, remote IT management, device access, file transfer, multi-monitor navigation, chat and audio/video communication, session recording and handoff, remote command execution, and persistent unattended access through ISL AlwaysOn. The unattended access agent supports mass deployment and device grouping. ISL Online also supports RDP and SSH tunneling without requiring VPN access or firewall changes, simplifying connectivity across multiple networks and locations.
ISL Online offers flexible deployment options for different security, infrastructure, and data residency requirements. Organizations can use cloud remote access (SaaS), self-hosted remote desktop software for on-premises and air-gapped environments, or Managed Private Cloud for dedicated single-tenant deployment and greater data control. Premium Cloud, Self-Hosted, and Managed Private Cloud support unlimited licensed users and managed devices. Mobile apps are included at no additional cost with both Cloud and Server licenses.
Security features include AES 256-bit end-to-end encryption with RSA 2048/4096-bit key exchange, two-factor authentication (2FA), single sign-on (SSO), session recording, detailed audit logs, role-based access controls, IP and MAC address restrictions, and blackout mode for sensitive environments. ISL Online is ISO/IEC 27001:2022 certified and supports GDPR compliance requirements.
The platform integrates with ITSM, RMM, PSA, and endpoint management tools including ServiceNow, Freshdesk, Freshservice, Microsoft Intune, Barracuda RMM, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows and integrations.
ISL Online provides scalable remote support, secure remote access, centralized remote management, cross-platform remote control, and flexible deployment without complex network configuration. A free trial is available without a credit card, and the software supports 20 languages.
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About
Go from your desktop to any NoMachine-enabled computer at the speed of light. Thanks to our NX technology, NoMachine is the fastest and highest quality remote desktop you have ever tried. Get to any computer in the world in just a few clicks! Take what's important where you go and share with who you want! NoMachine is your own personal server, private and secure. Did we say NoMachine is free? No strings attached. Don't feel limited. Enjoy live audio and video from your remote PC. Watch DVDs, the TV, Hulu or YouTube videos from wherever you are. Or render your animated models. Whether you are a work-from-home artist or mobile engineer, your favorite software is always with you. Your folders, drives and devices, travel across machines in a snap. Print a file located on the remote computer to a local printer. Or do the opposite. Plug in any device into the other desktop. Pendrives, scanners and all your disks are ready to use as if they were physically there.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
IT teams, help desks, MSPs, and enterprises of all sizes that need secure, easy-to-use remote desktop and remote support software for attended support, unattended access, and managing distributed devices. ISL Online supports 20 languages.
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Audience
Remote desktop software for everyone
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$16.90 per month
ISL Online offers a 15-day free trial, no credit card required.
Starter: $16.90/month, 1 user, 10 managed devices; Cloud: starting at $34.90/month, 40 users, 1000 managed devices; Premium: $54.90/month, unlimited users and devices; Self Hosted (on-premise): starting at $44.90/month, unlimited users and devices.
Free Version
Supported
Free Trial
Supported
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Pricing
FREE
Pricing starts at: Free.
Pricing information: 1 connection, free for personal use. More connections and more advanced tools are available in the Enterprise products. Pricing per server, starting from $44.50 per year.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationISL Online
Founded: 2001
Slovenia
www.islonline.com
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Company InformationNoMachine
Founded: 2003
Luxembourg
www.nomachine.com
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Alternatives |
Alternatives |
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CategoriesISL Online helps IT teams and MSPs manage remote access across distributed device environments. With ISL AlwaysOn, teams can mass deploy unattended access agents, organize computers into groups, and connect to managed systems without end-user interaction. The platform supports remote command execution, RDP and SSH tunneling, session recording, audit logs, 2FA, SSO, and role-based access controls. ISL Online also integrates with ITSM, RMM, PSA, and endpoint management platforms such as ServiceNow, Microsoft Intune, Barracuda RMM, Autotask PSA, HaloITSM, SuperOps, and PDQ Connect. Deployment options include cloud, self-hosted, and Managed Private Cloud. ISL Online is remote desktop software for secure attended and unattended access to Windows, macOS, Linux, iOS, and Android devices. IT teams, MSPs, and enterprises use it to access, control, troubleshoot, and manage remote computers from any location. Features include file transfer, multi-monitor navigation, session recording, remote command execution, RDP and SSH tunneling, and persistent unattended access through ISL AlwaysOn. Connections can be established without VPN access or complex firewall changes. ISL Online is available as cloud, self-hosted, or Managed Private Cloud software. Mobile apps are included at no additional cost with Cloud and Server licenses. ISL Online is remote support software for IT help desks, support teams, MSPs, and enterprises that need to troubleshoot and resolve issues on Windows, macOS, Linux, iOS, and Android devices. Technicians can provide attended support with remote control, file transfer, multi-monitor navigation, chat, audio/video, session recording, session handoff, and remote command execution. For recurring support needs, ISL AlwaysOn enables unattended access. Connections can be established without VPN access or complex firewall changes. ISL Online supports cloud, self-hosted, and Managed Private Cloud deployment, with security features including AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, and role-based access controls. ISL Online enables secure remote access to workplace computers for organizations with remote, hybrid, or distributed teams. Authorized users can connect to remote Windows, macOS, and Linux systems from another location, while IT teams can also support users when technical issues arise. ISL AlwaysOn provides persistent unattended access without requiring someone to be present at the remote device. Users can transfer files, navigate multiple monitors, and use RDP or SSH tunneling without setting up a VPN or changing firewall configuration. ISL Online is available as cloud, self-hosted, or Managed Private Cloud software, with security features including AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, and role-based access controls. ISL Online provides secure screen sharing for remote support sessions, allowing IT professionals to view and control a remote user’s device while troubleshooting issues. Technicians can switch between multiple monitors, transfer files, and communicate through chat or audio/video. Sessions can also be recorded, paused, resumed, or transferred between operators. ISL Online supports remote access across Windows, macOS, Linux, iOS, and Android devices. Security features include AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, session recording, and role-based access controls, making it suitable for professional support environments where secure access and traceability are important. |
Categories |
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Remote Desktop Features
Chat
Supported
Cross-Platform Access
Supported
File Transfer
Supported
Group View
Supported
Mobile Device Access
Supported
Multi Monitor Support
Supported
Record Remote Sessions
Supported
Remote Print
Supported
Remote Wake
Supported
User Management
Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Not Supported
Event Logs
Supported
Hardware Inventory
Not Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Not Supported
Remote Access
Supported
Scheduling
Not Supported
Software Inventory
Supported
User Activity Monitoring
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Remote Work Features
Collaboration
Supported
Credential Management
Supported
Electronic Signature
Not Supported
Employee Monitoring
Supported
Live Chat
Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Supported
Screen Sharing Features
Annotations / Drawing Tools
Supported
Desktop / Browser Sharing
Supported
Mobile Screen Sharing
Supported
Presenter Control Management
Supported
Remote Control
Supported
Screen Capture
Supported
Screen Mirroring
Not Supported
Screen Recording
Supported
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Integrations
Autotask PSA
Supported
Avast Business Premium Remote Control
Supported
BMC Helix ITSM
Supported
Barracuda PST Enterprise
Supported
Bitrix24
Supported
Cadence
Not Supported
Deepser
Supported
Devolutions Remote Desktop Manager
Supported
Freshdesk
Supported
Freshworks Neo
Supported
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Integrations
Autotask PSA
Not Supported
Avast Business Premium Remote Control
Not Supported
BMC Helix ITSM
Not Supported
Barracuda PST Enterprise
Not Supported
Bitrix24
Not Supported
Cadence
Supported
Deepser
Not Supported
Devolutions Remote Desktop Manager
Not Supported
Freshdesk
Not Supported
Freshworks Neo
Not Supported
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