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About

IPFone is a telecommunications company that provides cloud communication, internet access, and business phone systems for small and medium-sized businesses. IPFone's services include: UCaaS Webex VoIP SD-WAN Contact center Fiber internet On-site installation In-depth training World-class customer support Unlimited international* calling

About

Homeowners and Small Business owners are switching to VoIP as high speed internet becomes more affordable. We ensure customers have access to specialists and resources they need to get Voiply up and running quickly, with all the features their users need. Once installed, we keep our business running very very smoothly, supporting our clients and their businesses at all times. In 2012, Voiply was founded with a big agenda. We saw the market change and that companies were going to need to communicate in a faster and more efficient way. We understood then that the “Cloud” was not a phase but in fact was the way of the future. So we developed a cloud based unified communication system that utilizes the latest technologies. We wanted to be not only a part of the change but in the forefront of servicing SMB’s around the globe. Voiply Extra Line app uses your Data or WiFi connection to provide your phone with an additional line.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies and anyone looking for a hosted VoIP business phone solution to get access to telephony services through the Internet

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

17.95
Webex Basic with Unlimited Calling
Free Version Not Supported
Free Trial Not Supported

Pricing

$7.16 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 3.0 / 5
design 3.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Really can't think of any. Maybe the ordering online. But, all in all, its a fail. I can't think of anything right now that would convince me to place a good rating for voiply.com
  • Nothing to like if you can't get service. If it worked, it would have been a good product. Unfortunately, it only worked some of the time, and not for the past 4 days at all.

Cons

  • Misinformed of the features offered with the residential service, then to find out that I would have to pay extra for features other voip companies offered as standard. The dashboard on their website is full of ads for you to buy additional features. Lots of clicks to get where you want to go.
  • Have had problems for over a week and all I get to talk to is AI. Nothing has been done to fix the problem of not being able to send or receive phone calls. Many hours of wasted time with your 'technicians' -aka- AI without the issue being rectified. Was told to wait, wait, wait, do this do that repetitive times, and no call backs when I was told they would have someone contact me. This has been going on and on. I need a company that cares about customer service and quality. I am copying this message to post on reviews. I am sorely disappointed with Voiply. I really liked the service until I did not.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

IPFone
Founded: 1997
United States
ipfone.com

Company Information

Voiply
Founded: 2012
United States
www.voiply.com

Alternatives

Alternatives

Categories

Business VoIP Supported
Cloud PBX Supported
SD-WAN Supported
SIP Trunk Supported
UCaaS Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SD-WAN Features

Application Delivery Control Supported
Centralized Orchestration Supported
Dynamic Path Selection Supported
Multi-Cloud Management Supported
Policy-based Management Supported
VPN Supported
WAN Optimization Supported
Zero-Touch Provisioning Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Microsoft Teams Supported

Integrations

Microsoft Teams Not Supported
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