INControlTracer Workflow
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Zed-ServiceZed-Axis Technologies
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Related Products
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About
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include:
- CRM (Pipeline, activities, orders, quotations)
- Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.)
- Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance)
- Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service)
- Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.)
- HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.)
- Reporting (Power BI dashboards, Big screen reports, Detail reports)
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About
Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Transport, logistics, supply chain, engineering industries
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Audience
Industries needing after-sales service and repair management
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$75 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationTracer Workflow
Founded: 2015
South Africa
www.incontrol4pl.co.za
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Company InformationZed-Axis Technologies
Founded: 2000
India
zedaxis.com/our-products/zed-service-management-software/
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Categories |
Categories |
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Logistics Features
3PL
Supported
Barcoding / RFID
Not Supported
Container Tracking
Not Supported
CRM
Supported
Cross Docking
Not Supported
Fleet Management
Supported
Inventory Management
Supported
Order Management
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Shipping Management
Not Supported
Transportation Management
Supported
Transportation Management Features
Billing & Invoicing
Not Supported
Carrier Management
Supported
Customer Management
Supported
Dispatch Management
Supported
Driver Management
Supported
Fleet / Equipment Management
Supported
Load Management
Not Supported
Order Management
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Shipment Management
Supported
Trucking Features
Billing & Invoicing
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Driver Management
Supported
Driver Settlements
Supported
Fuel Card Management
Not Supported
Fuel Management
Not Supported
Load Optimization
Not Supported
Maintenance Management
Supported
Mileage Tracking
Supported
Quote Management
Not Supported
Quotes/Estimates
Supported
Recruiting Management
Not Supported
Routing
Supported
Scheduling
Supported
Trip Logs
Supported
Vehicle Management
Supported
Vehicle Tracking
Not Supported
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Integrations
Threadkore
Not Supported
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