ICTCore

ICTCore

ICTInnovations
Ticker

Ticker

Securitec
+
+

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About

An open source unified communications framework designed for developers and integrators to rapidly develop ICT based applications using their existing development skills. By using ICTCore, a developer can create communication-based applications such as Auto attendant, Fax to Email, Click to Call, etc. They can program custom business logic that can control incoming and outgoing communication instances. ICTCore having a primary focus on integrated and automated communications. ICTCore goal is to be a common server-side software/back-end for CTI (computer telephony integration) related projects. Further, as a framework, it can be extended to develop new communication solution and services using the user’s existing development skills and infrastructure.

About

Forget about using different Apps to chat with your customers. Centralize everything with Ticker! Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Unify chats from WhatsApp, Instagram, Messenger and more in a single conversation thread. Get a 360 view of your customers without missing a thing. Create chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Create and manage your business products. Generate sales from your chats and keep track of your income in our CRM modules. Chat with your customers through their favorite messaging applications, such as WhatsApp, Instagram, Facebook Messenger or chat. Share enriched messages, attaching files or images, so they have accurate information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Telecom carriers, service providers, ITSP, telephone operators, ICT businesses

Audience

Companies searching for an omnichannel software for client support

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$9.99 per user per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • ICTCore is exactly what you want if you need flexibility, transparency, and power under the hood. It’s an open-source communications framework that supports multiple channels—voice, SMS, email, fax—and allows developers to build custom logic on top of it, so it adapts very cleanly to specialized needs. Being built on the FreeSWITCH + LAMP stack means system requirements are well understood, and integrations to existing infrastructure tend to be smoother. The ability to use it to power tools like ICTFax, ICTDialer, ICTContact, and others shows it’s robust and scalable. Also, having a team behind it (with clear roles for CEO, CTO, developers, etc.) shows there’s support and ongoing development, not just a thrown-together open source library.

Cons

  • Because it’s a framework first, not a finished product out of the box, there’s some setup and development effort required to build the specific applications you need. If you're not technical or don’t have dev resources, there’s a learning curve.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ICTInnovations
Founded: 2006
Pakistan
www.ictcore.org

Company Information

Securitec
Founded: 2014
Peru
www.securitec.pe/ticker/

Alternatives

Alternatives

Stream

Stream

GetStream.io
Alcatel-Lucent Rainbow

Alcatel-Lucent Rainbow

Alcatel-Lucent
ApiRTC

ApiRTC

Apizee
Membrane Framework

Membrane Framework

Software Mansion

Categories

Categories

Integrations

Facebook Messenger Not Supported
Instagram Not Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
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