ICTCRMICTVision
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Solve CRMNorada
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Related Products
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About
ICTCRM is the modern unified communications integrated Customer Relationship management (CRM) software system for running any type of Business. ICTCRM is multitenant, turn key, and white label software solution for all type of business especially internet services providers, Carriers and telecommunications operators.
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About
Solve Service Management CRM. Servicing customers is tricky. We worked on that. It turned out pretty well. Renowned for service management, scheduling and sales. Simplify all record keeping, communication, scheduling and information sharing; especially when mobile. Move away from paper, spreadsheets, excessive calling, and unloved software. Automatically remind staff when to act and highlights what the priorities are. Make it drastically easier for all staff types to contribute, improve service and offer proactive support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Internet service provider, carriers, telecommunication operators
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Audience
Companies that do field service including HVAC, property management, industrial equipment, and more
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$199
Free Version
Not Supported
Free Trial
Supported
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Pricing
$25 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationICTVision
Founded: 2006
Australia
www.ictcrm.com
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Company InformationNorada
Founded: 2000
Canada
www.solve.app/
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Not Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Not Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Not Supported
Task Management
Supported
Territory Management
Not Supported
Contact Management Features
Activity Management
Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Supported
Email Marketing
Supported
Group Management
Supported
Interaction Tracking
Supported
Lead Management
Supported
Prospecting Tools
Not Supported
Sales Pipeline Management
Supported
Search / Filter
Supported
Segmentation
Supported
Shared Contacts
Supported
Social Media Integration
Not Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Task Management Features
Collaboration
Supported
Create Subtasks
Not Supported
Gamification
Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Not Supported
Progress Tracking
Supported
Recurring Tasks
Not Supported
Reporting/Analytics
Supported
Spreadsheet View
Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Supported
To-Do List View
Supported
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Integrations
APIANT
Not Supported
ASAP Systems
Not Supported
Business Card Reader
Not Supported
Constant Contact
Not Supported
Cyfe
Not Supported
Easy Insight
Not Supported
Freshdesk
Not Supported
Gmail
Not Supported
Google Calendar
Not Supported
ICTBroadcast
Supported
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Integrations
APIANT
Supported
ASAP Systems
Supported
Business Card Reader
Supported
Constant Contact
Supported
Cyfe
Supported
Easy Insight
Supported
Freshdesk
Supported
Gmail
Supported
Google Calendar
Supported
ICTBroadcast
Not Supported
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