ICTBroadcast vs. rivonOS Comparison


ICTBroadcast ICT Innovations	rivonOS Acres4u Technologies Pvt Ltd	+	+
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About ICTBroadcast is a multi-tenant, white label, unified communications-based autodialer, predictive dialer, progressive, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, Dialog flow integration, Rest APis, and WEBRTC also supporting Voice, SMS, Email and Fax communications . Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing, call centre and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management.	About rivonOS is coworking and managed-office management software designed for operators in India. Members use a mobile-friendly web app, with no app download required, to book rooms, invite guests, report problems, view benefits and follow events. Centre teams manage visitors, bookings, service requests, parcel deliveries and events from one workspace. Business teams can track leads and live inventory, prepare quotes with discount approvals, manage agreements, issue GST invoices, record TDS and collections, and handle renewals. Leadership dashboards show occupancy, revenue and outstanding dues across centres. The platform is intended for coworking, managed-office and flexible-workspace operators, including centre and community managers, sales and finance teams, executives and members. It supports workflows for operating one centre or a multi-centre portfolio.
Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprises, call centres, contact centres, telemarketers, internet service providers ITSP, VoIP service providers, auto dialers, predictive dialer	Audience Built for Indian coworking, managed office and flex workspace operators of every size, from one 100-seat centre to multi-city portfolios. Used by founders and leadership, centre and community managers, sales teams and finance teams, and by members who book rooms and invite guests from their phone.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $299 ICTBroadcast Enterprise Edition 50 channels / prices are now $499/one time payment Free Version Not Supported Free Trial Supported	Pricing ₹4,900/centre/month Core starts at ₹4,900 per centre per month with yearly billing; monthly billing is about 20% higher. Add-on packs cost ₹1,900–₹3,900 per centre per month, and the full bundle costs ₹12,900 per centre per month. Prices are in rupees, plus 18% GST. One-time setup, data import and training cost ₹15,000 per centre, waived on yearly plans with all packs. Centres over 500 seats count as two. There are no per-user fees. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros What really stands out about ICTBroadcast is how it unifies everything into one platform—voice, SMS, email, and fax—so I don’t have to rely on multiple tools. The predictive dialing works beautifully and really improves agent efficiency. The campaign management is flexible, the IVR designer is easy to use, and the reporting gives me exactly the kind of insights I need to refine my outreach. Another big plus is reliability—large campaigns run smoothly without lag or crashes. The fact that it’s multi-tenant and scalable makes it perfect for service providers as well as businesses like mine. As a long-time user of ICTBroadcast, I can confidently say that it has transformed the way we handle communication at our organization. The IVR studio in ICTBroadcast is a game-changer for us. We've been able to create highly customized interactive voice response systems that enhance the caller experience and streamline call routing. The flexibility of the IVR studio allows us to adapt quickly to changing needs and preferences. It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations. I purchased 500 channels ICTBroadcast license a few years ago, and I found it feature-rich and user-friendly, especially since its IVR Designer has unique features not available anywhere. Cons I haven’t encountered any significant issues with ICT Broadcast so far. The platform works as expected and serves its purpose well for our communication needs. There are no significant problems with ICTBroadcast. As a user of ICTBroadcast, I find this software to be exceptionally reliable and efficient. It consistently delivers excellent performance and effectively addresses all my business-related concerns. I don't face any kind of disadvantage with ICTBroadcast. There is no cons of this product, I'm in love with this product.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ICT Innovations Founded: 2006 Pakistan www.ictbroadcast.com	Company Information Acres4u Technologies Pvt Ltd Founded: 2021 India www.acres4u.in
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Categories Call Center Supported Predictive Dialer Supported	Categories Coworking Management Supported
Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported
Integrations Amazon SES Not Supported Asterisk Supported FreePBX Supported FusionPBX Supported ICTCRM Supported ICTContact Supported View All 5 Integrations	Integrations Amazon SES Supported Asterisk Not Supported FreePBX Not Supported FusionPBX Not Supported ICTCRM Not Supported ICTContact Not Supported View All 1 Integration
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