Related Products
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About
Humanize IT is a communication and QBR acceleration platform for MSPs that replaces presentations with structured, conversational client engagement. It operates via a four-step framework powered by coaching, premade templates, automated assessments, budgeting tools, and branded client dashboards. It integrates with PSA systems to sync opportunities and data, simplifies QBR preparation (saving 6–12 hours per review), and delivers client engagement scores, whitespace analysis, and personas (vCIO, CISO, etc.) to guide meaningful discussions. Through weekly coaching and a peer community, MSP teams adopt strategic selling habits and build trust-based relationships. Humanize IT helps transform technical exchanges into value-based conversations, boosting client retention, upsell success, and MSP profitability, while its SOC 2-certified framework ensures reliable delivery at scale.
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About
Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
MSPs and IT account managers in need of a tool to shift from technical reporting to strategic, trust-building client conversations using automated QBR tools and guided coaching
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Audience
MSPs and IT teams
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$349 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$189 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHumanize IT
Founded: 2016
United States
www.humanizeit.biz
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Company InformationInvarosoft
Founded: 2017
United States
www.invarosoft.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Alert Centric
Not Supported
Autotask PSA
Not Supported
ConnectBooster
Not Supported
ConnectWise PSA
Not Supported
Datto RMM
Not Supported
Datto Workplace
Not Supported
HappySat
Not Supported
IT Glue
Not Supported
Warranty Wizard
Not Supported
Wise-Pay
Not Supported
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Integrations
Alert Centric
Supported
Autotask PSA
Supported
ConnectBooster
Supported
ConnectWise PSA
Supported
Datto RMM
Supported
Datto Workplace
Supported
HappySat
Supported
IT Glue
Supported
Warranty Wizard
Supported
Wise-Pay
Supported
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