SmartDialEnghouse Interactive
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Related Products
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About
HubDialer operates entirely from the cloud, which means you don’t need to download software or purchase equipment, and you don’t need technology experts to get up and running. During campaigns, you can monitor how many calling minutes remain in your budget, and what your “burn rate” is over time – so you can get the most out of the funds and volunteer resources you’ve allocated. HubDialer also has a householding feature available for web-only campaigns, so HubDialer can manage to contact multiple recipients in a single household. Scrub against other previously loaded calling campaign lists, so you can quickly manage the new data coming in across all your calling efforts. Text blocks can add any data variables you like, so you can include the recipient’s name and other information that may be helpful for the caller.
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About
Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a calling and texting platform to reach their campaign goals
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Audience
Companies of all sizes interested in a powerful outbound dialer
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.04 per MMS message
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHubDialer
United States
www.hubdialer.com
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Company InformationEnghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/SmartDial
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Not Supported
Call Recording
Not Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Not Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Not Supported
Lead Management
Not Supported
Debt Collection Features
Agency Management
Not Supported
Auto Dialer
Supported
Automated Notices
Not Supported
Callback Scheduling
Supported
Client Management
Not Supported
Commission Management
Not Supported
Compliance Management
Not Supported
Contact Management
Not Supported
Credit Bureau Reporting
Not Supported
In-House Collections
Supported
Payment Plans
Supported
Transaction Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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