SmartDial

SmartDial

Enghouse Interactive
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About

HubDialer operates entirely from the cloud, which means you don’t need to download software or purchase equipment, and you don’t need technology experts to get up and running. During campaigns, you can monitor how many calling minutes remain in your budget, and what your “burn rate” is over time – so you can get the most out of the funds and volunteer resources you’ve allocated. HubDialer also has a householding feature available for web-only campaigns, so HubDialer can manage to contact multiple recipients in a single household. Scrub against other previously loaded calling campaign lists, so you can quickly manage the new data coming in across all your calling efforts. Text blocks can add any data variables you like, so you can include the recipient’s name and other information that may be helpful for the caller.

About

Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a calling and texting platform to reach their campaign goals

Audience

Companies of all sizes interested in a powerful outbound dialer

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.04 per MMS message
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HubDialer
United States
www.hubdialer.com

Company Information

Enghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/SmartDial

Alternatives

Alternatives

SpitFire

SpitFire

OPC Marketing
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
SpitFire

SpitFire

OPC Marketing
BatchDialer

BatchDialer

BatchService
MegaDialer

MegaDialer

Megacall
PIMS Dialer

PIMS Dialer

Pimsware
Voicent Predictive Dialer

Voicent Predictive Dialer

Voicent Communications

Categories

Predictive Dialer Supported
SMS Marketing Supported

Categories

Debt Collection Supported
Predictive Dialer Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Supported
Automated Notices Not Supported
Callback Scheduling Supported
Client Management Not Supported
Commission Management Not Supported
Compliance Management Not Supported
Contact Management Not Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Not Supported

Integrations

No info available.

Integrations

No info available.
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Claim HubDialer and update features and information
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