Housecall Pro vs. Operto Teams Comparison


Housecall Pro	Operto Teams Operto Guest Technologies	+	+
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About Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.	About Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.	Audience Vacation rental property managers, cleaning companies, hot tub and spa service companies
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59.00/month Basic: $59/mo Essentials: $149/mo MAX Contact for price Free Version Free Trial	Pricing $70/month $70/mo. up to 10 properties $7/mo. ea addl Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.8 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.6 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros We had no idea how much of an advantage HCP would be in managing our business for records, history, billing and management. Housecall Pro has helped me grow my business and present professionally in my services. Being a one man operation I look at ways to be as professional as possible, having Housecall Pro is essential in this. My clients love the automated text of their appointments along with when I am en route to their homes. Communication is key in the service industry, HCP saves me tons of phone calls and time spend coordinating my schedule. Professional Appearance, Text Messaging Notifications, Easy to use, so many features that it's sometimes hard to know ALL that it can do for you. I enjoy how easy it is to navigate the schedule, add so many features through their apps, all my techs can see important messages between customer, quick books tabs, reviews, etc. We're HVAC and pros for us are: 1. affordability 2. ease of use 3. integration with other apps 4. marketing features 5. CUSTOMERS LIKE THE SOFTWARE! Cons As we add more employees the scheduling window can be difficult to manage. I would say as a smaller company I don’t have any issues with the software. It does exactly what I need it to do for me. I could see how larger companies may not get all the features they’re looking for, but for me it works well. Lack of Parts Inventory is the biggest complaint. I don’t like that call backs aren’t flagged, I want my csr to be able to reschedule calls without having to go through each call, I don’t like how long the transactions take to hit the bank and I have to add another charge to make it an instant payout, the price to add on additional service techs, the inability to create easier proposals, and SO MUCH MORE. Bookkeeping integration with QuickBooks is tricky. The wait time for the "blue-bubble" user chat is too slow. I've noticed this problem over the last six months, and needs improving.	Pros & Cons from Real Users Pros This software represents for us complete organization and efficiency. It allows for our priority of healthy communication and simply does everything we need in the business of maintaining hot tubs for both private and vacation rental properties. I like that the software is easy to navigate. When creating tasks, rules, the step by step instructions help out a lot. Jill and her team are always on-hand for support and to provide assistance and/or improvement suggestions. Constantly improving the product with new innovations. Automated scheduling makes plannings daily tasks and seasonal projects effortless. Customizing checklists per property. Easy to use reporting tools and tracking property maintenance issues. From the first meeting it was clear to us that Operto Teams would be the perfect fit for our growing business. Jill and the team are very customer focussed and they have thought of everything to ensure that the software seamlessly reduces the workload by organising tasks and allow our team members to focus on delivering a great customer service. Simple to use, efficient support, happy staff! Operto Teams has revolutionised our business and increased our productivity by 90%. The features included work for so many applications, this product would suit so many businesses. It integrates with most channel managers and they were happy to work with our developers to integrate new ones. Cons It does everything we need it to! For our business model it works really well. Not much dislike. If I had to pick one thing it would be that it needs more features, like inventory. There's not much I don't like about this product. A few design features could be improved upon. When first using the software there can be a lot of information to take in while you are getting used to how things work but the help articles are really good and the team offer a lot of support too. Genuinely can’t think of any cons! The process of setup was flawless and the team have helped us whenever we have had any stumbles along the way.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Housecall Pro Founded: 2013 United States www.housecallpro.com	Company Information Operto Guest Technologies Founded: 2016 United States operto.com/teams/
Alternatives WEX Field Service Management	Alternatives Lynx
Pocomos Pocomos Software	Oprivia Brander Consulting
Resco Field Service+ Resco	Hospitable
Kickserv	Duve
Jobber Jobber Software View All	RoomChecking View All
Categories Appliance Repair Appointment Scheduling Billing and Invoicing Business Management Cleaning Services Construction Accounting Electrical Contractor Electrical Estimating Employee Scheduling Field Service Management Home Services HVAC Landscape Management Pest Control Plumbing Quoting Scheduling Service Dispatch Tradesman Job Management Work Order Workforce Management	Categories Cleaning Services Employee Scheduling Field Service Management Hospitality Property Management Hotel Guest Experience Hotel Keyless Entry Rental Property Management Service Dispatch Vacation Rental
Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Employee Scheduling Features Appointment Management Automated Scheduling Calendar Management Employee Database Group Scheduling Messaging Mobile Access Payroll Management Reporting/Analytics Resource Management Schedule Distribution Scheduling Shift Scheduling Shift Swapping Time Clock Time Tracking Vacation / Leave Tracking Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Show More Features Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Billing and Invoicing Features Billing Portal Contact Database Contingency Billing Customer Portal Customizable Invoices Dunning Management Hourly Billing Invoice History Mobile Payments Multi-Currency Online Invoicing Online Payments Payment Processing Project Billing Recurring/Subscription Billing Service Ticket Billing Tax Calculator Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Quoting Features Automated Quoting Catalog Management Client Portal Contact Management Customer Accounts Customizable Branding Discount Management Forms Creation Pricing Management Product Configurator Proposal Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management Workforce Management Features Budgeting & Forecasting Contractor Management Employee Lifecycle Management Labor Projection Performance Appraisal Recruiting Management Scheduling Skills Tracking Time & Attendance Variable Workforce	Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Employee Scheduling Features Appointment Management Automated Scheduling Calendar Management Employee Database Group Scheduling Messaging Mobile Access Payroll Management Reporting/Analytics Resource Management Schedule Distribution Scheduling Shift Scheduling Shift Swapping Time Clock Time Tracking Vacation / Leave Tracking Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Show More Features Hospitality Property Management Features Built-in Accounting Catering CRM Employee Management Extended Stay Front Office Management GDS / OTA Integration Group Management Guest Experience (GEM) Housekeeping Management Loyalty Program Maintenance Management Marketing Automation Marketing Management Multi-Property Online Booking Point of Sale (POS) Reservations Management Reviews Management Single Property Vacation Rental Rental Property Management Features Credit Check Expense Management Online Payments Owner Portal Tax Management Tenant Management Tenant Portal Tenant Screening Vacancy Tracking Website Management Vacation Rental Features Contact Management Fee / Commission Management Guest Reviews / Ratings Housekeeping Management Lead Management Owner Statements Payment Processing Property Database Reservations Management Vendor Management Work Order Management
Integrations QuickBooks Online Airbnb Beds24 Booking Automation BrightSide Broadly Chat Agents Escapia Facebook Hostaway Hostfully Lodgable Lodgix Mailchimp Streamline Stripe Stripe Billing WebRezPro Zapier pulseM Show More Integrations View All 38 Integrations	Integrations QuickBooks Online Airbnb Beds24 Booking Automation BrightSide Broadly Chat Agents Escapia Facebook Hostaway Hostfully Lodgable Lodgix Mailchimp Streamline Stripe Stripe Billing WebRezPro Zapier pulseM Show More Integrations View All 27 Integrations
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