Hotjar vs. Intellimize Comparison


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About Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.	About With your marketing ideas and our machine learning, you can optimize your web site for every single visitor. Simultaneously test all of your most creative marketing ideas to constantly showcase the messaging, content, and experiences that performs best. This is way beyond A/B testing and old-school, rules-based personalization. This is the new standard for high-converting landing pages across your website. This is Continuous Conversion™—and it changes… everything.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Marketers, product managers, and UX designers	Audience Businesses looking to optimize their website experience to drive revenue growth
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99 per month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.8 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros It is easy to use and the recordings were eye-opening! We would show recordings of users struggling with certain aspect of our large site to committee members, and everyone was amazed. We use those results to not only implement need change, but visual proof to justify those changes. Hotjar has an easy to use interface and simple integration with other apps. The ability to gather feedbacks and surveys. The heatmaps and recordings are user-friendly, meaning that everyone can understand what they're seeing without advanced training. The feedback and survey tools are extremely reliable and feature-rich too. Implementation is super-easy. Hotjar provides an easy way to see the views and interaction your website are getting. Even with being a "numbers person" I still enjoy this platform and how it makes it so easy to view the data provided. It helps my team and I understand what things need to stay the same on our website and what changes need to be made. Hotjar offers best of the class visual analytics through heat map. it is a great tool to study the user behaviour of your visitors and helps in deciding and placing the call to action buttons on the most interacted section of the page. The integration part is very easy for most of the website and one bonus with it- doesn't affect the page loading time. Cons None that I can think of - it has done so much for us in a short time. Reports are helpful but required more option for customization It would be great to see the data in real time, perhaps even for recordings. The tool satisfies our needs to full extent nonetheless. So far I haven't found any cons, but I am newer to the platform. It is one of the best and easy to use virtual analytics. No Cons.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Hotjar Founded: 2014 Malta www.hotjar.com	Company Information Intellimize Founded: 2017 United States www.intellimize.com
Alternatives Smartlook	Alternatives Instapage
Extellio Extellio International AB	Userled
Userback	Convert Experiences Convert.com
Mouseflow	Omniconvert
WebMaxy Analyzer WebMaxy View All	Monetate View All
Categories Conversion Rate Optimization Supported Customer Experience Supported Customer Feedback Supported Customer Journey Mapping Tools Supported Customer Retention Supported Heatmap Supported Marketing Analytics Supported Session Replay Supported Survey Supported Usability Testing Supported User Research Supported UX Supported Visual Feedback Supported Web Analytics Supported Website Optimization Tools Supported	Categories AB Testing Supported Customer Experience Supported eCommerce Personalization Supported Machine Learning Supported Personalization Supported Website Optimization Tools Supported
Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Not Supported Website Optimization Tools Features Competitor Analysis Not Supported Content Management Not Supported Keyword Research Tools Not Supported Link Management Not Supported Performance Metrics Supported Problem Area Alerts Supported Show More Features Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Supported Surveys Not Supported User Testing Tools Supported Video Feedback Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Supported Customer Journey Mapping Tools Features Action Management Not Supported Attribution Modeling Not Supported Behavioral Analytics Supported Collaboration Not Supported Customer Profiles Not Supported Data Import / Export Not Supported Predictive Analytics Not Supported Surveys & Feedback Supported Templates Not Supported Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Not Supported For Sales Not Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Not Supported Website Analytics Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Supported Dashboard Supported Performance Metrics Not Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Supported Session Replay Features Eye Tracking Supported Form Analytics Supported Heatmaps Supported Mouse Tracking Supported Optimization Tools Supported Session Recording Supported Surveys Supported User Experience Analysis Supported User Feedback Supported Visitor Segmentation Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Not Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Supported Prototyping Not Supported Screen Activity Recording Supported Unmoderated Testing Not Supported Usability Testing Supported User Journeys Supported User Research Supported Web Analytics Features Campaign Management Not Supported Conversion Tracking Not Supported Form Analytics Supported Goal Tracking Not Supported Keyword Tracking Not Supported Multiple Site Management Not Supported Pageview Tracking Not Supported Referral Source Tracking Not Supported Site Search Tracking Not Supported Time on Site Tracking Not Supported User Interaction Tracking Supported	Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported Website Optimization Tools Features Competitor Analysis Not Supported Content Management Not Supported Keyword Research Tools Not Supported Link Management Not Supported Performance Metrics Supported Problem Area Alerts Not Supported Show More Features AB Testing Features Audience Targeting Supported Campaign Segmentation Supported Funnel Analysis Supported Heatmaps Not Supported Landing Pages / Web Forms Supported Multivariate Testing Supported Split Testing Supported Statistical Relevance Analysis Supported Surveys Not Supported Test Scheduling Not Supported Visual Editor Supported Machine Learning Features Deep Learning Supported ML Algorithm Library Supported Model Training Supported Natural Language Processing (NLP) Supported Predictive Modeling Supported Statistical / Mathematical Tools Supported Templates Not Supported Visualization Supported Personalization Features A/B Testing Supported Abandoned Cart Saver Not Supported Account Based Marketing Not Supported Behavioral Targeting Supported Campaign Segmentation Not Supported Content Analytics Supported Contextual Targeting Supported Customer Profiles Not Supported Experience Management Supported Recommendation Engine Not Supported Website Personalization Supported eCommerce Personalization Features A/B Testing Supported Abandoned Cart Email Not Supported Dynamic Pricing Not Supported Offers & Discounts Notifications Not Supported Personalized Site Navigation Supported Product Recommendations Not Supported Reporting / Analytics Supported Social Insights Not Supported
Integrations Segment Supported Botsplash Supported Convert Experiences Supported Crowded Supported Freshpaint Supported FuseCommander Supported HubSpot Marketing Hub Supported Kameleoon Supported MineOS Supported Nekton.ai Supported Optimizely One Supported Out Of The Blue Supported Podia Supported Remarkable Commerce Supported Sitejet Supported Ucraft Supported Unbounce Supported Weebly Supported Wplino Supported Zaraz Supported Show More Integrations View All 93 Integrations	Integrations Segment Supported Botsplash Not Supported Convert Experiences Not Supported Crowded Not Supported Freshpaint Not Supported FuseCommander Not Supported HubSpot Marketing Hub Not Supported Kameleoon Not Supported MineOS Not Supported Nekton.ai Not Supported Optimizely One Not Supported Out Of The Blue Not Supported Podia Not Supported Remarkable Commerce Not Supported Sitejet Not Supported Ucraft Not Supported Unbounce Not Supported Weebly Not Supported Wplino Not Supported Zaraz Not Supported Show More Integrations View All 5 Integrations
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