Homeowner Central

Homeowner Central

Constellation HomeBuilder Systems
nService

nService

Avensoft
+
+

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About

Homeowner Central was built specifically for new home builders and developers, offering fully interactive homeowner and builder specific portals that enhance the homeowner experience. Homeowners can access a wealth of information from any device through engaging and intuitive web portals, allowing home builders to provide first in class homeowner care initiatives. An interactive homeowner portal provides room-by-room access to unit-specific information including appliances, operating manuals, maintenance schedules, and warranty information. A builder portal allows access to detailed project information like trades and specifications, homeowner contacts, service requests, messaging, deficiency reporting, and more. A service request management system tracks and manages warranty-based homeowner service requests. A deficiency review app to automate your pre-delivery inspection process and key-release sign-off.

About

nService is a web-based help desk software product. Customer service can use it to set up a support website to help their customers. IT can use it to set up an IT help desk website to provide IT services. Facility management, HR, and other departments can also offer their services on the help desk website. Users come to the help desk website to search the knowledge base, submit service requests (or tickets) and check their status. Technicians use it to assign, respond to and resolve service requests. Managers use it to manage the services their departments offer. I have been impressed with your nService help desk system. It has always been efficient and simple to use. Users can track their requests easily and they feel like their requests are responded to in a timely fashion. Technicians can quickly glance at their workloads, see what they need to do, and get to work. Managers can get the reports they need and escalate issues easily.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Home builders and developers

Audience

Companies searching for a web-based help desk software product

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Constellation HomeBuilder Systems
Founded: 2004
Canada
www.constellationhb.com/products/homeowner-central/

Company Information

Avensoft
www.avensoft.com

Alternatives

Alternatives

VI Service Desk

VI Service Desk

Velocity Integrations Software
Punchlist Manager

Punchlist Manager

Verisk Analytics

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

AWS Marketplace
BuildTopia
FAST Builder Management System
NEWSTAR

Integrations

AWS Marketplace
BuildTopia
FAST Builder Management System
NEWSTAR
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