Related Products
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About
Highlight lets you demonstrate your value and stay focused on insights that make a real connection. Enable insights, build relationships. Customers want you to be a trusted member of their team. Highlight enables the information-rich communication and transparency to do just that. Highlight is a tool for you and your customers. Add value to how your customers engage with you and their networks. Provide the right insights at the right time to create a differentiated experience and deliver outcomes rather than commodities. By adding value at every stage of the process, you create a more meaningful service. Stay visible to customers, deliver experiences and outcomes, and drive growth. Built specifically to help service providers commercially succeed, we enable transparency and trust through communication and insights. With tailored interfaces for sales teams, service managers and customers, everyone has the information they need to make the right decisions.
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About
Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.
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About
vCIO Hero is a QBR-focused virtual CIO platform built for managed service providers (MSPs) that streamlines strategy reviews by combining intelligent ICT audit tools, traffic-light risk assessments, and “Good/Better/Best” structured recommendations via a visual solution builder. It includes features such as ICT overview, audit with commentary, multi-option recommendation modules, and a Kanban-style roadmap for strategic planning. It integrates with PSA and RMM tools to sync data and supports branded client portals for transparent quarterly business reviews. Unique in its focus on both compliance reporting and sales conversion, vCIO Hero helps MSPs simplify stack complexity, reduce costs, and drive faster buying decisions through proven sales psychology. Available individually or as part of Invarosoft’s Stack Saver bundles, it's designed to replace standalone tools like ScalePad Lifecycle Insights and vCIO ToolBox.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Enterprises searching for a solution to enable business insights, and to build valuable relationships
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Audience
MSPs and IT teams
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Audience
IT consultants wanting a solution that turns compliance reviews into revenue-driving QBRs without juggling multiple tools
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Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
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Pricing
$680.65 per month
Free Version
Free Trial
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Pricing
$189 per month
Free Version
Free Trial
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Pricing
$199 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHighlight
Founded: 2000
United Kingdom
highlight.net/service-providers/
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Company InformationInvarosoft
Founded: 2017
United States
www.invarosoft.com
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Company InformationInvarosoft
Founded: 2017
United States
www.invarosoft.com/vciohero/
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Categories |
Categories |
Categories |
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Integrations
Alert Centric
Autotask PSA
ConnectBooster
ConnectWise Automate
ConnectWise PSA
Datto RMM
Datto Workplace
HappySat
IT Glue
Invarosoft
|
Integrations
Alert Centric
Autotask PSA
ConnectBooster
ConnectWise Automate
ConnectWise PSA
Datto RMM
Datto Workplace
HappySat
IT Glue
Invarosoft
|
Integrations
Alert Centric
Autotask PSA
ConnectBooster
ConnectWise Automate
ConnectWise PSA
Datto RMM
Datto Workplace
HappySat
IT Glue
Invarosoft
|
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