Hibot

Hibot

Sofka Technologies
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About

Optimize your communication, manage your data and have your own platform to improve the interaction of your customers through human agents and Chatbots. You can have multiple agents attending WhatsApp conversations, Facebook Messenger and Instagram comments. Know the flow of conversations, average time of these and the quality of response from your agents. Provide 24/7 attention with our chatbots tailored to your needs. Increase conversions and drive sales through real-time conversations. Provide timely support to your customers through their preferred channels. Manage the taking of orders with your agents or with our custom designed chatbots. You do not have to have multiple WhatsApp lines to communicate with your clients, with Hibot you can have a single line and the number of agents you need so that they simultaneously respond to the requests of your users. Thanks to its conversation balancing system, Hibot identifies the agent with available capacity to attend to your client.

About

​Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and websites in need of a solution to optimize communication and improve the interaction of their customers

Audience

Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sofka Technologies
Colombia
hibotchat.com/en/home/

Company Information

Webex
Founded: 1995
United States
www.webex.ai/ai-agent.html

Alternatives

Alternatives

VoAgents

VoAgents

VoAgents.ai
Kodif

Kodif

KODIF
Chattigo

Chattigo

chattigo
Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

Categories

Integrations

Facebook Messenger
WhatsApp
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook
Instagram
Leexi
Super Intern
Webex Contact Center

Integrations

Facebook Messenger
WhatsApp
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook
Instagram
Leexi
Super Intern
Webex Contact Center
Claim Hibot and update features and information
Claim Hibot and update features and information
Claim Webex AI Agent and update features and information
Claim Webex AI Agent and update features and information