Im OnCall01 Communique
|
||||||
Related Products
|
||||||
About
Hemingway is an AI-powered agent designed specifically for dental practices to enhance patient engagement and streamline administrative tasks. It offers features such as AI-powered reactivation, which automatically schedules patients who have left unbooked or become inactive back into the practice; an on-call receptionist that handles appointment requests at all hours to keep the calendar full; and automated rescheduling that adjusts appointments based on predefined rules. The platform's capabilities include intelligent texting, allowing the AI agent to communicate with patients about appointment times and bookings; a voice agent that coordinates seamlessly with patients over the phone; and AI web chat, which can be embedded on the practice's website to engage and acquire new patients. Hemingway integrates with various practice management systems and ensures privacy and security in all communications.
|
About
I'm OnCall is a cost-effective, secure online help desk software that allows organizations to offer remote support over the Internet to their customers. You can provide world-class Live-Chat support to your customers within minutes. I'm OnCall gives you private URLs for embedding into your website. Simply implement a Live-Chat button with the given URL on your website, your customers can then request to chat with an agent easily. Each agent can have up to 10 simultaneous chat sessions to deal with volumes at peak times. I'm OnCall lets you set up a temporary connection to your customer's computer without any pre-installed software. You can quickly and efficiently resolve your customers' technical and IT support issues by remotely controlling their computers. Plus, your agents can log in from anywhere in the world to support your customers, saving you time and travelling cost.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Dental professionals seeking a tool to improve patient retention and increase appointment bookings
|
Audience
Organizations seeking a solution to offer remote support over the Internet to their customers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationHemingway
United States
hemingwayai.co
|
Company Information01 Communique
www.01com.com/imoncall-remote-help-desk/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
|
||||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|