Helpwise

Helpwise

5.0 out of 5 stars
myMail

myMail

My.com
Helpwise myMail

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Helpwise:

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
myMail:

About

An expert way to manage all email accounts. Your email provider doesn’t support push notifications? With myMail it does. Hate it when an email wakes you at night or distracts you from your barbecue? Choose when you want to receive push notifications. myMail brings profile pictures of your contacts to your message list. Take a look at your inbox to instantly know who’s writing you. myMail displays icons from popular services so that you can recognize the sender in a blink. Your friends don’t use an avatar? We’ll do it for them! For a contact that has no avatar, myMail displays the first letter of the contact’s name. myMail does exactly what it’s meant to do – help you manage your emails – and it does this incredibly well. Traffic compression brings your messages into your mailbox quickly. So you can use your data plan for other things, like watching that cool video. Brings your email in superfast even if the number of messages and contacts you have grows to an amazing size.
Helpwise:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
myMail:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Helpwise:

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp
myMail:

Audience

Anyone who wants a more powerful mobile email client
Helpwise:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
myMail:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Helpwise:

API

Offers API Not Supported
myMail:

API

Offers API Not Supported
Helpwise:

Screenshots and Videos

myMail:

Screenshots and Videos

Helpwise:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
myMail:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Helpwise:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
myMail:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Helpwise:

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.
Helpwise:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
myMail:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Helpwise:

Company Information

Helpwise
Founded: 2019
United States
helpwise.io
myMail:

Company Information

My.com
Founded: 2013
Russia
mymail.my.com
Helpwise:

Alternatives

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GenMail

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Helpwise:
Mailtrim

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Helpwise:

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported
myMail:

Categories

Email Clients Supported
Email Management Supported
Helpwise:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
Helpwise:

Integrations

Gmail Supported
Copper Supported
Dialpad Connect Supported
Dropbox Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
JustCall Supported
KonnectzIT Supported
Microsoft Outlook Not Supported
Pabbly Connect Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Twilio Supported
Vibe Interactive Whiteboard Not Supported
WhatsApp Supported
Yahoo! Mail Not Supported
Zapier Supported
Zendesk Sell Supported
iCloud Not Supported
myMail:

Integrations

Gmail Supported
Copper Not Supported
Dialpad Connect Not Supported
Dropbox Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
JustCall Not Supported
KonnectzIT Not Supported
Microsoft Outlook Supported
Pabbly Connect Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Twilio Not Supported
Vibe Interactive Whiteboard Supported
WhatsApp Not Supported
Yahoo! Mail Supported
Zapier Not Supported
Zendesk Sell Not Supported
iCloud Supported
Helpwise:
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