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About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!

About

Boost your email and skyrocket your productivity with the best email client for Windows and macOS. eM Client is a fully-featured email client with a clean and easy-to-use interface. It also offers features for calendars, tasks, contacts, notes, and chat. eM Client's compatibility is unmatched. You can connect to any email service – it will work. This email client works seamlessly with Google Workspace, Office 365, Outlook, Exchange and virtually all conceivable email technologies. Integrates with Online meeting tools such as Zoom, MS Teams, Google Meet and more. eM Client enhances email communication for professionals and home users alike. It is the only email app on the market with the full support of server-side rules and search, instant message translation, "Snooze email" and “Watch for reply” features + easy to use email encryption (PGP and S/MIME). It also works perfectly with Gmail, including support for tags and signature synchronization.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp

Audience

Anyone who wants to improve their email experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$59.95 one-time fee
Pro license unlocks the entire eM Client functionality including Notes, Mass Mail, instant translation of emails, Send Email Later, All Attachments view, Snooze Email, or Watch For Reply features.
Commercial use is allowed, as well as an unlimited number of email accounts (Free users are limited to 2 email accounts and non-commercial, personal use).

Additionally, it's possible to purchase Lifetime Upgrades for a $70 one-time fee and get all future major versions and updates of eM Client + 1 year of VIP support.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.5 / 5
support 4.1 / 5

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.

Pros & Cons from Real Users

Pros

  • Lot of mail Accounts from different providers. eM Client just works! Many ways to filter mails, to organize junk mails etc. And, also a calendar and addresses are included. So everything you need :)
  • For me, eM Client has a well-balanced range of functions, but is not as overloaded as Outlook. The program is easy to use, considering the variety of functions. I was really satisfied with version 9.
  • ► All the features that you need to e-communicate everyday using multiple e-mail accounts ► Everything you may reasonably want to adjust can be adjusted ► Robust desktop app ► The UI is not just friendly – it is more: professional, efficient, reliable ► Setting up accounts is a breeze and transferring the set up from the desktop to mobile device in no time via QR code... a touch of magic
  • Simple to use and download. Easy to follow menu and to set up email accounts. I do not need a complex app, just something to download my emails, view, delete and manage pesky spams.
  • The ease of use and absolutely huge amount of features that you get with this email software is mindblowing. And the possibility to get this with a lifetime purchase is very rare and much appreciated.

Cons

  • Sometimes I get timeouts but I have no idea why. The provider is available, everything seems to be fine but eM Client is not able to connect, while thunderbird is. And sometimes it gets stuck loading an email. The computer is online but the eM Client doesn't seem to be able to connect and to show the mails content.
  • I use eM Client on Macintosh computers and my most important argument, the frequent crashes, is based on the experience under MacOS. I cannot judge the behavior under Windows. Since version 10, eM Client keeps crashing, at least once a week. This can even happen when I leave the computer, when I come back I am told that eM Client has crashed. This gives me a bad feeling, especially because after restarting the program, the database is first checked and then repaired. If something goes wrong there In any case, I have never experienced such crashes with other e-mail clients that I used before switching to eM Client. Version 10 of the program was released a few months ago. Apparently the programmers are not able to get the problem under control. In addition, a support request ended with an unacceptable answer. Either the employee didn't know his way around or he didn't feel like dealing with my request.
  • ► It took me a long time to discover this tool exists
  • As I am not tech minded, have not come across any features that are of concern.
  • Shortcuts good be more prominent and readily available but overall very easy to use and nothing to complain about. I received some server error during the first couple of days that made me hesitate on the service but after a call with great support the issue was resolved and now I am a lifetimer.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helpwise
Founded: 2019
United States
helpwise.io

Company Information

eM Client
Founded: 2006
Czech Republic
emclient.com

Alternatives

Alternatives

BlueMail

BlueMail

Blix
Clyton

Clyton

Gammadyne Corporation

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Calendar Features

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Integrations

Gmail
Copper
Dialpad Connect
Dialpad Support
Dropbox
Email Signature Rescue
HubSpot CRM
HubSpot Customer Platform
IceWarp
Integrately
Kerio Connect
KonnectzIT
MDaemon Email Server
Pabbly Connect
Salesflare
Shopify
Stackreaction
Trello
Zendesk Sell
leitzcloud by vBoxx

Integrations

Gmail
Copper
Dialpad Connect
Dialpad Support
Dropbox
Email Signature Rescue
HubSpot CRM
HubSpot Customer Platform
IceWarp
Integrately
Kerio Connect
KonnectzIT
MDaemon Email Server
Pabbly Connect
Salesflare
Shopify
Stackreaction
Trello
Zendesk Sell
leitzcloud by vBoxx
Claim Helpwise and update features and information
Claim Helpwise and update features and information
Claim eM Client and update features and information
Claim eM Client and update features and information