Helpwise vs. Yahoo! Mail Comparison


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About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	About Yahoo Mail is a free email service from Yahoo, as well as a mobile app for email management. Thanks for checking out the Yahoo Mail app—the best email app to organize your Gmail, Microsoft Outlook, AOL, AT&T and Yahoo mailboxes. Whether you need a clutter-free mailbox, added customization, different views for deals, receipts, and attachments, or even more storage, we’ve got you covered.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Audience Anyone who wants a free @yahoo.com email address, or an easy to use email management app
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 3.2 / 5 ease 4.1 / 5 features 3.6 / 5 design 3.6 / 5 support 3.7 / 5 Read all reviews
Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.	Pros & Cons from Real Users Pros That i didn't end up having to pay for their horrid "customer service". There's not many other positives, honestly. Yahoo! Mail is the first electronic mail platform I ever used, I use to get emails, newsletters and attachment easily with no stress, sending emails was indeed fast, it doesn't consume lots of data and it was highly secured. It was indeed reliable back in the days. It used to be good. Umm. It's free. - The platform is easy to get started and use. - It is available on all the platforms. - Searching mails and bookmarking them is easy and a quite useful feature. - Photos, documents and media files can be sent as an attachment. - The sign-up process is easy and pretty straightforward. - Yahoo has one of the easiest to use user interface among any email client tool. - It allows the user to sign in and use multiple professional and personal accounts at once. - There is a large amount of customization available in the tool. - The user support is quick and helpful. Cons You have to PAY for customer service in order to get back into your account. they are RUDE. They take SO LONG before answering the phone (10+ minutes). You end up NOT being able to get into your account. POS company. It has been years since I logged in to Yahoo! Mail only to find out that the platform layout is still quite old. Attachments are often slow while uploading/sending. After 15 or so years I'm looking for another email client. It's impossible to re-sign up with Email contacts that I have in my contacts list after Yahoo blocked them on their own even though they are in my contacts list... They just stopped allowing them through about a couple of months ago. I subscribe to other newsletters (In my contacts list) They mark as spam and they acknowledge that's the newsletters are in my contacts list. I have to click "It's safe" Every day. I no longer get the newsletters I subscribe to regarding 3D modeling. They block your contacts and show you the finger when you try to get them whitelist again. Aside from that it's okay. - The user interface of the application very outdated. - There are pre rolled pop ads on the landing page. - The sidebar has a lot of ads and pop-ups that can be a distraction while reading emails.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Helpwise Founded: 2019 United States helpwise.io	Company Information Yahoo! Founded: 1994 United States mail.yahoo.com
Alternatives Front	Alternatives AOL Mail AOL
Microsoft Outlook Microsoft	Atomic Mail
Loop Email	GMX
Airmail	Microsoft Outlook Microsoft
Mailtrim View All	Mail Backup X InventPure View All
Categories Email Clients Supported Email Management Supported Help Desk Supported	Categories Email Clients Supported Email Management Supported
Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Integrations AcuityAds Not Supported Aryson Email Migration Software Not Supported E-Warmup Not Supported Email Signature Rescue Not Supported HelloLeads Not Supported HubSpot Marketing Hub Supported Integrately Supported JustCall Supported MailConverterTools Not Supported Microsoft Outlook Not Supported MobiOffice Not Supported Salescamp Not Supported Slack Supported SpamRate Not Supported SplitCam Not Supported Stackreaction Supported Sysinfo Mail Migration Tool Not Supported Verizon Small Business Essentials Not Supported Zendesk Sell Supported raideCRM Not Supported Show More Integrations View All 25 Integrations	Integrations AcuityAds Supported Aryson Email Migration Software Supported E-Warmup Supported Email Signature Rescue Supported HelloLeads Supported HubSpot Marketing Hub Not Supported Integrately Not Supported JustCall Not Supported MailConverterTools Supported Microsoft Outlook Supported MobiOffice Supported Salescamp Supported Slack Not Supported SpamRate Supported SplitCam Supported Stackreaction Not Supported Sysinfo Mail Migration Tool Supported Verizon Small Business Essentials Supported Zendesk Sell Not Supported raideCRM Supported Show More Integrations View All 126 Integrations
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