Helpwise

Helpwise

5.0 out of 5 stars
TypeApp

TypeApp

4.0 out of 5 stars
Helpwise TypeApp

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Helpwise:

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
TypeApp:

About

Keep your inbox tidy, by having a single entry for those newsletters and machine generated emails. TypeApp will aggregate all emails from those services automatically, with a service name and avatar. When you reply to emails or people reply to you, TypeApp creates conversations with both Sent and Received emails. Extending a conversation to new members will create Linked Conversations granting you full visibility to all emails. With unlimited accounts from all providers and protocols, you can manage all of your emails with TypeApp, and oversee all email activity at a glance. Move easily from Unified Inbox to a specific account, between accounts, and select folders and filters with the Picker. Get instant notifications for your new emails, using your Tablet, Phone or Watch for Android or iOS. Customize quiet hours to match your lifestyle.
Helpwise:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TypeApp:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Supported
Chromebook Not Supported
Helpwise:

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp
TypeApp:

Audience

Anyone interested in a a free and universal email application
Helpwise:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
TypeApp:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Helpwise:

API

Offers API Not Supported
TypeApp:

API

Offers API Not Supported
Helpwise:

Screenshots and Videos

TypeApp:

Screenshots and Videos

Helpwise:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
TypeApp:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Helpwise:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
TypeApp:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5
Helpwise:

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.
TypeApp:

Pros & Cons from Real Users

Pros

  • Complicated Simplicity. Microsoft is intrusive on my Windows computers and I don't like the control they take over my traffic. And they are useless on my Tablet and Phone. TypeApp gives me more control and assistance than I hoped for, I'm still learning, but so far I can combine /filter/store/recover all my files etc. etc etc.. It seems that It's a really good management system.

Cons

  • At the moment, nothing but I am hoping there is a Windows version that allows me a cross platform sync regime. If there isn't that will be a Con.
Helpwise:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
TypeApp:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Helpwise:

Company Information

Helpwise
Founded: 2019
United States
helpwise.io
TypeApp:

Company Information

TypeApp
typeapp.com
Helpwise:

Alternatives

Front

Front

4.3 out of 5 stars
TypeApp:

Alternatives

Newton Mail

Newton Mail

CloudMagic
Helpwise:
Microsoft Outlook

Microsoft Outlook

Microsoft
4.7 out of 5 stars
TypeApp:
Yunori

Yunori

FutureForge Studios
Helpwise:
Loop Email

Loop Email

5.0 out of 5 stars
TypeApp:
Helpwise:
TypeApp:
Helpwise:
Mailtrim

Mailtrim

4.5 out of 5 stars
TypeApp:
Helpwise:

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported
TypeApp:

Categories

Email Clients Supported
Helpwise:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
Helpwise:

Integrations

Gmail Supported
AOL Mail Not Supported
Dialpad Connect Supported
Dialpad Support Supported
Google Workspace Not Supported
HubSpot CRM Supported
JustCall Supported
KonnectzIT Supported
Microsoft Exchange Not Supported
Quickwork Supported
Salesflare Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Trello Supported
Twilio Supported
WhatsApp Supported
Yahoo! Mail Not Supported
Zendesk Sell Supported
iCloud Not Supported
TypeApp:

Integrations

Gmail Supported
AOL Mail Supported
Dialpad Connect Not Supported
Dialpad Support Not Supported
Google Workspace Supported
HubSpot CRM Not Supported
JustCall Not Supported
KonnectzIT Not Supported
Microsoft Exchange Supported
Quickwork Not Supported
Salesflare Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Trello Not Supported
Twilio Not Supported
WhatsApp Not Supported
Yahoo! Mail Supported
Zendesk Sell Not Supported
iCloud Supported
Helpwise:
Claim Helpwise and update features and information
Claim Helpwise and update features and information
TypeApp:
Claim TypeApp and update features and information
Claim TypeApp and update features and information