Helpwise vs. TypeApp Comparison


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About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	About Keep your inbox tidy, by having a single entry for those newsletters and machine generated emails. TypeApp will aggregate all emails from those services automatically, with a service name and avatar. When you reply to emails or people reply to you, TypeApp creates conversations with both Sent and Received emails. Extending a conversation to new members will create Linked Conversations granting you full visibility to all emails. With unlimited accounts from all providers and protocols, you can manage all of your emails with TypeApp, and oversee all email activity at a glance. Move easily from Unified Inbox to a specific account, between accounts, and select folders and filters with the Picker. Get instant notifications for your new emails, using your Tablet, Phone or Watch for Android or iOS. Customize quiet hours to match your lifestyle.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Audience Anyone interested in a a free and universal email application
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.	Pros & Cons from Real Users Pros Complicated Simplicity. Microsoft is intrusive on my Windows computers and I don't like the control they take over my traffic. And they are useless on my Tablet and Phone. TypeApp gives me more control and assistance than I hoped for, I'm still learning, but so far I can combine /filter/store/recover all my files etc. etc etc.. It seems that It's a really good management system. Cons At the moment, nothing but I am hoping there is a Windows version that allows me a cross platform sync regime. If there isn't that will be a Con.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Helpwise Founded: 2019 United States helpwise.io	Company Information TypeApp typeapp.com
Alternatives Front	Alternatives Newton Mail CloudMagic
Microsoft Outlook Microsoft	Talanoa
Loop Email	Shortwave
Airmail	Airmail
Mailtrim View All	Spark Mail Readdle View All
Categories Email Clients Supported Email Management Supported Help Desk Supported	Categories Email Clients Supported
Show More Features Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Integrations Gmail Supported AOL Mail Not Supported Copper Supported Dialpad Support Supported Dropbox Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported JustCall Supported Microsoft 365 Not Supported Pipedrive Supported Quickwork Supported Salesflare Supported Shopify Supported Slack Supported Stripe Supported Twilio Supported WhatsApp Supported Yahoo! Mail Not Supported Zendesk Sell Supported iCloud Not Supported Show More Integrations View All 25 Integrations	Integrations Gmail Supported AOL Mail Supported Copper Not Supported Dialpad Support Not Supported Dropbox Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported JustCall Not Supported Microsoft 365 Supported Pipedrive Not Supported Quickwork Not Supported Salesflare Not Supported Shopify Not Supported Slack Not Supported Stripe Not Supported Twilio Not Supported WhatsApp Not Supported Yahoo! Mail Supported Zendesk Sell Not Supported iCloud Supported Show More Integrations View All 9 Integrations
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