Helpwise

Helpwise

5.0 out of 5 stars
TouchMail

TouchMail

3.0 out of 5 stars
Helpwise TouchMail

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Helpwise:

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
TouchMail:

About

TouchMail is an email app that brings all your accounts into one place with a visual, colorful display that saves you time on your email! TouchMail looks and works great with a touchscreen, or keyboard and mouse. Color code messages by sender. Browse messages at a glance. Less clutter in a few taps. Sort and quickly clean up mail from top senders. The top-rated email app for Windows 10, with over 1.5 million downloads, and one of Microsoft's "Essential Windows 10 Apps". Works great with touch, or quickly scroll and browse with your mouse or touchpad. TouchMail is the fastest and easiest way to find what matters most and clean up the rest in Gmail, Outlook.com, Yahoo Mail, iCloud, AOL, Office 365, and most IMAP email accounts. Turn your email into a visual and colorful inbox that you can explore the way you want – using touch, mouse and keyboard, or pen – with rich visualizations, colorful message tiles you can resize, and familiar interactions.
Helpwise:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TouchMail:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Helpwise:

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp
TouchMail:

Audience

Windows users who want to improve their email with an email client for touch environment
Helpwise:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
TouchMail:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Helpwise:

API

Offers API Not Supported
TouchMail:

API

Offers API Supported
Helpwise:

Screenshots and Videos

TouchMail:

Screenshots and Videos

Helpwise:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
TouchMail:

Pricing

$29.99 one-time payment
Free Version Not Supported
Free Trial Not Supported
Helpwise:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
TouchMail:

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 4.0 / 5
support 1.0 / 5
Helpwise:

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.
TouchMail:

Pros & Cons from Real Users

Pros

  • I like the way I can delete Mail in large junks. Combine several Mail accounts. I used it comfortably for years and liked it as my favourite Mail account, but since some time I hate it for its instability.

Cons

  • Of late I start a mail and after a few seconds the Program closes down, again and again. It makes me mad. Had I not bought the program I would have discarded it some time ago. What could be the problem that it closes after a few seconds?
Helpwise:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
TouchMail:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Helpwise:

Company Information

Helpwise
Founded: 2019
United States
helpwise.io
TouchMail:

Company Information

TouchMail
Founded: 2012
United States
www.touchmail.co
Helpwise:

Alternatives

Front

Front

4.3 out of 5 stars
TouchMail:

Alternatives

GenMail

GenMail

Genspark
Helpwise:
Microsoft Outlook

Microsoft Outlook

Microsoft
4.7 out of 5 stars
TouchMail:
BlueMail

BlueMail

Blix
2.6 out of 5 stars
Helpwise:
Loop Email

Loop Email

5.0 out of 5 stars
TouchMail:
Mailspring

Mailspring

Foundry 376
1.0 out of 5 stars
Helpwise:
TouchMail:
Yahoo! Mail

Yahoo! Mail

Yahoo!
3.2 out of 5 stars
Helpwise:
Mailtrim

Mailtrim

4.5 out of 5 stars
TouchMail:
myMail

myMail

My.com
Helpwise:

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported
TouchMail:

Categories

Email Clients Supported
Helpwise:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
Helpwise:

Integrations

Gmail Supported
AOL Mail Not Supported
Copper Supported
Dialpad Support Supported
Dropbox Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Pipedrive Supported
Quickwork Supported
Salesflare Supported
Slack Supported
Stackreaction Supported
Trello Supported
WhatsApp Supported
Yahoo! Mail Not Supported
Zapier Supported
Zendesk Sell Supported
iCloud Not Supported
TouchMail:

Integrations

Gmail Supported
AOL Mail Supported
Copper Not Supported
Dialpad Support Not Supported
Dropbox Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Pipedrive Not Supported
Quickwork Not Supported
Salesflare Not Supported
Slack Not Supported
Stackreaction Not Supported
Trello Not Supported
WhatsApp Not Supported
Yahoo! Mail Supported
Zapier Not Supported
Zendesk Sell Not Supported
iCloud Supported
Helpwise:
Claim Helpwise and update features and information
Claim Helpwise and update features and information
TouchMail:
Claim TouchMail and update features and information
Claim TouchMail and update features and information