Helpwise vs. TouchMail Comparison


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About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	About TouchMail is an email app that brings all your accounts into one place with a visual, colorful display that saves you time on your email! TouchMail looks and works great with a touchscreen, or keyboard and mouse. Color code messages by sender. Browse messages at a glance. Less clutter in a few taps. Sort and quickly clean up mail from top senders. The top-rated email app for Windows 10, with over 1.5 million downloads, and one of Microsoft's "Essential Windows 10 Apps". Works great with touch, or quickly scroll and browse with your mouse or touchpad. TouchMail is the fastest and easiest way to find what matters most and clean up the rest in Gmail, Outlook.com, Yahoo Mail, iCloud, AOL, Office 365, and most IMAP email accounts. Turn your email into a visual and colorful inbox that you can explore the way you want – using touch, mouse and keyboard, or pen – with rich visualizations, colorful message tiles you can resize, and familiar interactions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Audience Windows users who want to improve their email with an email client for touch environment
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $29.99 one-time payment Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 4.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.	Pros & Cons from Real Users Pros I like the way I can delete Mail in large junks. Combine several Mail accounts. I used it comfortably for years and liked it as my favourite Mail account, but since some time I hate it for its instability. Cons Of late I start a mail and after a few seconds the Program closes down, again and again. It makes me mad. Had I not bought the program I would have discarded it some time ago. What could be the problem that it closes after a few seconds?
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Helpwise Founded: 2019 United States helpwise.io	Company Information TouchMail Founded: 2012 United States www.touchmail.co
Alternatives Front	Alternatives BlueMail Blix
Microsoft Outlook Microsoft	Mailspring Foundry 376
Loop Email	Mail Pilot
Airmail	myMail My.com
Mailtrim View All	Yahoo! Mail Yahoo! View All
Categories Email Clients Supported Email Management Supported Help Desk Supported	Categories Email Clients Supported
Show More Features Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Integrations Gmail Supported Copper Supported Dialpad Connect Supported HubSpot CRM Supported HubSpot Customer Platform Supported Integrately Supported JustCall Supported KonnectzIT Supported Microsoft 365 Not Supported Pabbly Connect Supported Pipedrive Supported Salesflare Supported Shopify Supported Slack Supported Stackreaction Supported Stripe Supported Trello Supported Twilio Supported WhatsApp Supported Zoho CRM Supported Show More Integrations View All 25 Integrations	Integrations Gmail Supported Copper Not Supported Dialpad Connect Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Integrately Not Supported JustCall Not Supported KonnectzIT Not Supported Microsoft 365 Supported Pabbly Connect Not Supported Pipedrive Not Supported Salesflare Not Supported Shopify Not Supported Slack Not Supported Stackreaction Not Supported Stripe Not Supported Trello Not Supported Twilio Not Supported WhatsApp Not Supported Zoho CRM Not Supported Show More Integrations View All 6 Integrations
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