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About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!

About

Modest system requirements, decent performance, simple installation and upgrade, no database required - all these make RainLoop Webmail a perfect choice for your email solution. Modern user interface. Complete support of IMAP and SMTP protocols including SSL and STARTTLS. Sieve scripts (Filters and vacation message). Minimalistic resources requirements. Direct access to mail server is used (mails are not stored locally on web server). Allows for adding multiple accounts to primary one, simultaneous access to different accounts in different browser tabs is supported. Additional identities. Administrative panel for configuring main options. Really simple installation and update. Integration with Facebook, Google, Twitter and Dropbox. Managing folders list. Simple look'n'feel customization. Configurable multi-level caching system. Extending functionality with plugins installed through admin panel. Perfect rendering of complex HTML mails. Drag'n'drop for mails and attachments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp

Audience

Companies looking for an email solution platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$95 per year
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helpwise
Founded: 2019
United States
helpwise.io

Company Information

RainLoop
www.rainloop.net

Alternatives

Alternatives

Afterlogic Aurora

Afterlogic Aurora

AfterLogic
Shift

Shift

Shift Technologies Inc.
BlueMail

BlueMail

Blix

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Dropbox
Copper
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
KonnectzIT
Pabbly Connect
Salesflare
Shopify
Stackreaction
Stripe
Trello
Twilio
WhatsApp
X (Twitter)
Zapier
Zoho CRM

Integrations

Dropbox
Copper
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
KonnectzIT
Pabbly Connect
Salesflare
Shopify
Stackreaction
Stripe
Trello
Twilio
WhatsApp
X (Twitter)
Zapier
Zoho CRM
Claim Helpwise and update features and information
Claim Helpwise and update features and information
Claim RainLoop and update features and information
Claim RainLoop and update features and information