Helpwise vs. Pingly Comparison


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About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	About Pingly is a beautiful, modern email service built for today's internet. Enjoy email again with a modern and easy to use interface. Pingly isn’t just an email client, it’s also a full-featured email provider that hosts email on your domain. hat with your team using Channels. Pingly integrates email and team chat into a single interface. Save time and stay focused without having to switch between different apps. Pingly is your communication hub Message or talk seamlessly with anyone over Email, Text & Voice from a single unified platform. Pingly brings email and team chat into one place so you can stay focused and get work done. Whether for your business or side-project, Pingly is built for organizations of all sizes ranging from solo entrepreneurs to large teams. At its core, Pingly is a modern, full-featured email service built for today's internet. Setup email on your domain with Pingly in minutes and have your team collaborating together in no time.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Audience Teams or worker who need an email and team chat service into one place
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $5 per user per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Helpwise Founded: 2019 United States helpwise.io	Company Information Pingly Founded: 2015 United States pingly.com
Alternatives Front	Alternatives Fastmail
Microsoft Outlook Microsoft	Gmail Google
Loop Email	eM Client
Airmail	Zoho SalesInbox Zoho
Mailtrim View All	Superhuman Mail Superhuman View All
Categories Email Clients Supported Email Management Supported Help Desk Supported	Categories Email Clients Supported Email Management Supported
Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported
Integrations Copper Supported Dialpad Connect Supported Dialpad Support Supported Dropbox Supported Gmail Supported HubSpot CRM Supported Integrately Supported JustCall Supported KonnectzIT Supported Pabbly Connect Supported Pipedrive Supported Quickwork Supported Shopify Supported Stackreaction Supported Stripe Supported Trello Supported Twilio Supported WhatsApp Supported Zapier Supported Zendesk Sell Supported Show More Integrations View All 25 Integrations	Integrations Copper Not Supported Dialpad Connect Not Supported Dialpad Support Not Supported Dropbox Not Supported Gmail Not Supported HubSpot CRM Not Supported Integrately Not Supported JustCall Not Supported KonnectzIT Not Supported Pabbly Connect Not Supported Pipedrive Not Supported Quickwork Not Supported Shopify Not Supported Stackreaction Not Supported Stripe Not Supported Trello Not Supported Twilio Not Supported WhatsApp Not Supported Zapier Not Supported Zendesk Sell Not Supported Show More Integrations
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