ProProfs Knowledge BaseProProfs
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About
WYSIWYG editor, no need to know HTML or any other markup language. Built-in content elements like figures, code snippets, step-by-step guides, videos, FAQs and quizzes. Supports a whole lot of outputs, including Markdown, DocBook and DITA. Store all languages in one project file. No need to maintain separate projects for each language your project supports. Has a number of built-in tools like screenshot capture, tutorial maker, FAQ and Quiz makers, GIF recorder and more. Crate technical content like a pro, even with zero experience in technical writing. No more steep learning curves of professional technical writing tools. Helpinator hides complicated things behind an easy to understand UI. Tools like built-in phrase expander allow to write faster. Step-by-step guides and annotated screenshots make it easy to understand your documentation. Effortlessly create good looking documentation.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises and developers requiring an integrated documentation development solution to
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99 per year
Free Version
Free Trial
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Pricing
$6 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelpinator
United States
helpinator.com/index.html
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Categories |
Categories |
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Software Documentation Features
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Zendesk
Amazon
DokuWiki
Freshdesk
GitHub
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
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Integrations
Zendesk
Amazon
DokuWiki
Freshdesk
GitHub
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
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