HelpWireElectronic Team, Inc.
|
MSP360 ConnectMSP360
|
|||||
Related Products
|
||||||
About
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
Quick session initiation via URL
On-demand and unattended remote access
Support for Windows, macOS, and Linux
Strong security with TLS/SSL and AES-256 encryption
Team member invitations
Multi-monitor viewing
Rapid file transfer
Multi-user chat
Client directory
Developed by Electronic Team, Inc.—a leading U.S.-based technology expert founded in 2001—HelpWire provides a robust remote desktop solution.
|
About
MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.
The main features:
▸ Fast and stable connection
▸ Advanced security
▸ Multi-monitor support
▸ File transfer
▸ Session recording
▸ Text and voice chat
▸ Multi-user sessions
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Developers, Support, Tech support, remote support
|
Audience
MSPs, IT teams, help desk technicians, businesses, and personal use.
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$0
Free Version
Free Trial
|
Pricing
$89.99 per year
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationElectronic Team, Inc.
Founded: 2001
United States
www.helpwire.app/
|
Company InformationMSP360
Founded: 2011
United States
hubs.ly/Q012Jhwr0
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
|
Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
|
|||||
Integrations
MSP360 Managed Backup
MSP360 RMM
ScalePad Backup Radar
|
||||||
|
|
|