Related Products
|
||||||
About
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.
|
About
HR Staff Management Solution and Cloud Document Storage. We've been around since 2007 and truly understand HR, with a passion to make life easier for Management as well as the Human Resources Admin Department. If you tried some of the off-the-shelf products and they not meeting your needs, give us a try! Being customer focused, we listen to the needs of our Clients and customize our product to suit. Our product is a true 'work in progress' with new features being added all the time to cater for out Client-base and the Industry as a whole. We give one-on-one training upon installation and Support is always only a click away. Look at our 'Why' page to see why you need a HR Solution. Staff Database, Contact Information, Bank Details, Career Path, Leave calculation and templates, Staff Consultations, Performance Appraisals, Disciplinary templates, Staff Training, Asset Register, Organogram, Informative Trends, Demographics, Employment Equity reports, Multiple Stores/Outlets.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Businesses searching for a Customer Service solution
|
Audience
Businesses looking for a secure cloud-based employee relations case management software to improve labor relations and grievances
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$25 per month
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$30 per month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationHelpShelf
United Kingdom
helpshelf.co
|
Company InformationLabourSoft
Founded: 2007
South Africa
www.laboursoft.co.za
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
|
Human Resources Features
360 Degree Feedback
Not Supported
Applicant Tracking
Not Supported
Attendance Management
Not Supported
Benefits Management
Supported
Career Development Planning
Not Supported
Compensation Management
Not Supported
Compliance Management
Not Supported
Employee Database
Supported
Employee Lifecycle Management
Not Supported
Onboarding
Not Supported
Payroll Management
Not Supported
Performance Management
Supported
Recruiting Management
Not Supported
Self Service Portal
Supported
Succession Planning
Not Supported
Time & Attendance Management
Not Supported
Time Off Management
Not Supported
Timesheets
Not Supported
Training Management
Not Supported
|
|||||
Integrations
Abhisi Help Desk
Supported
Chaport
Supported
Continually
Supported
Crisp
Supported
Customerly
Supported
Dashly
Supported
Drift
Supported
Facebook Messenger
Supported
Freshchat
Supported
Freshdesk
Supported
|
Integrations
Abhisi Help Desk
Not Supported
Chaport
Not Supported
Continually
Not Supported
Crisp
Not Supported
Customerly
Not Supported
Dashly
Not Supported
Drift
Not Supported
Facebook Messenger
Not Supported
Freshchat
Not Supported
Freshdesk
Not Supported
|
|||||
|
|
|