HelpOnTips

HelpOnTips

Jsimple
+
+

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About

Easy to use dynamic ticket creation to keep a track of all customer queries and engagement with a timestamp. We understand all businesses are unique and so should be their SLAs, integrated reminder feature allows you to always stay on time. An intelligent system ensures that multiple internal resources don’t handle a single ticket and thus saves time. Timely remind your team on the SLAs of ticket raised & ensure no delays. Also, update the client on every change in the ticket status to avoid chains of follow up emails. Be the face of your customer HelpOnTips & enhance the user experience by customizing HelpOnTips with your logo, URL, agents & canned messages & email templates. Monitor tickets, agent performance, SLA compliance, request-response time, filter summary statistics for a quick holistic view and much more. With Jsimple’s HelpOnTips you can automate your customer query handling system & resolve customer queries quicker!

About

Wisq is the only agentic AI platform purpose-built for HR, combining an AI generalist (Harper) with a full-service HR operations suite to automate everything from routine inquiries to strategic program execution. It ingests requests from chat, email, ticketing systems, and apps, triages and resolves up to 80 percent of cases with zero-touch workflows, and seamlessly integrates with your HCM, ticketing, and collaboration tools. Harper is trained on expert-vetted HR curricula, answers SHRM-CP–level questions 12× faster than a certified pro, learns your company’s policies and culture in minutes, and takes immediate action, handling time-and-attendance, leave requests, performance improvements, wage queries, policy exceptions, manager coaching, and more. Real-time dashboards give you full observability into HR activity, while customizable guardrails and enterprise-grade security ensure compliance and data governance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a solution to automate their customer query handling system and resolve customer queries

Audience

HR and people operations teams seeking a tool to automate service delivery, policy administration, and program augmentation for faster, more consistent, and scalable HR support

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Jsimple
United States
www.jsimple.com/product/HelpOnTips.html

Company Information

Wisq
United States
www.wisq.com

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G-P

G-P

Globalization Partners

Categories

Customer Service Supported

Categories

Agentic AI Supported
AI Agents Supported
AI Agents for HR Supported
AI HR Supported
Human Resources Supported

Integrations

Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
ServiceNow Not Supported
Slack Not Supported
Workday HCM Not Supported

Integrations

Microsoft Outlook Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
ServiceNow Supported
Slack Supported
Workday HCM Supported
Claim HelpOnTips and update features and information
Claim HelpOnTips and update features and information
Claim Wisq and update features and information
Claim Wisq and update features and information