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About

Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. Help me Fix is comprised of Aidenn, an AI repairs assistant, Help me Fix Resident, Help me Fix Engineer and our Nationwide Network of semi-retired tradespeople. Help me Fix enables residents to self-fix simple repairs using AI diagnostics, computer vision, helpful videos, video triage escalation and job reporting, and empowers contact centre operatives and internal and field technicians to help residents over video by resolving issues remotely and increasing first time fix rates.

About

fixRAgent is an AI-powered property maintenance triage platform and diagnostic system of record for property managers and multifamily operators. By placing a structured intake layer directly in front of your existing CMMS, fixRAgent eliminates costly blind contractor dispatches and vague tenant communications. Instead of unclear phone calls, tenants scan an on-site QR code to capture guided photo evidence. fixRAgent’s diagnostic engine analyzes the issue, ranks severity by consequence class, identifies probable failure modes, and automatically generates a structured work order with recommended parts and triage steps. Key Capabilities: Zero-Friction QR Intake: Fast, app-free tenant photo reporting. Calibrated Severity Queues: Automatically prioritizes urgent risks. Visual Property Ledger: Tracks long-term asset health and repair history. CMMS Integration: Exports clean data, JSON, or PDFs to your existing software. Scan the Problem. Own the Fix.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Social Housing Providers, Contractors, Letting Agents, Call Centres, Manuacturers, Surveyors

Audience

Property Managers, Facilities Directors, Asset Managers, Maintenance Operations, PropTech Operators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£100 per month
Free Version
Free Trial

Pricing

Per active door/unit pricing with pooled diagnostic allowances. Includes access to the QR intake platform, automated triage engine, property ledger, and CMMS integrations.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Help me Fix
Founded: 2019
helpmefix.io

Company Information

fixRAgent
Founded: 2026
United States⁠
fixragent.com

Alternatives

Alternatives

Kreedl

Kreedl

Kreedl AI
Fieldbit

Fieldbit

Help Lightning
Propio

Propio

Deluxe Media

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Help me Fix and update features and information
Claim Help me Fix and update features and information
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Claim fixRAgent and update features and information